ModeluxReviews of modelux.store

The products are very well made and the service was excellent.

Huge thanks to Toby for his kindness, his thoughtfulness was much appreciated. I shall continue to use their services.

Not assembled kit yet, but parts look realistic and well designed. Delivered next day after ordering too !!

The girder bridge kits I ordered arrived quickly and the kits themselves are excellent, easy to put together and look the part, thanks you

Arrived in perfect condiution and look like being great models

Brought the Acle footbridge last week, came in 2 days and was wonderful to construct, very calming to do, especially with a drink 👍 will look at purchasing more!

I ordered a Butters Crane November 2023, expecting it to arrive in time for Christmas. It did not. Throughout 2024 I chased it time and time again. Emails, messages, calls to the company. Confirmed the delivery address was correct. Time and again I was told it had now been dispatched - they were fobbing me off every time. It is now May 2025 and I still do not have the product, nor an offer of a refund. Update 17 Apr: I have now recieved a refund and offer for the crane to be dispatched, thank you.

I ordered 3 Derrick Cranes on 10th December , nothing arrived. Spoke to sarah on the modelux landline number on the website ,still nothing . Have emailed three times and as it it now 20th February, i have requested a refund . Be careful of this retailer .