MondoReviews of mondotees.com

Mondo has the slowest recovery period… why 7-14 days? Perhaps there’s no competitors? All I need is for a contract to be cancelled. Between the warehouse and DSV .. sad festive period for my family

I have been waiting for my phone to be delivered on the 13th of December 2022, till today I haven't received anything. I need a feedback.

Good day  Can you please cancel my iphone contract before it becomes delivered because I ordered an iPhone 11 and we agreed that they will debit R461 on the 31st of every month.Now FNB sends me the agreement on my app but the monthly amount is written R1,035 monthly installment for the phone and we did not agree on that I can not accept it On top of that I'm now given a life boost policy that I don't know anything about and so I will have to cancel the order if they do not change this installment cause I am not going to pay R 1,035 every month for an iPhone 11.

I signed up for an MTN contract through Mondo, and somehow, between them and DSV, they are keeping my phone hostage and are unable to cancel the order. I've been trying to get someone to assist me for the past 2 weeks, but it's the blame-shifting game - been speaking to one consultant after the other. Today I was placed on hold for 30mins. I then called back, and was placed on hold AGIN, for about 20mins, and then got through to Chanté - a supposed "supervisor" who basically just wanted to speak over me, and make her own point - which was basically not wanting to take responsibility.

I was approved in the 15th of October and I'm still waiting. As I'm typing this I've been on hold for 21 minutes so I can speak to the manager who was suppose to phone me back a week ago. Evsrtime I phone I get a different excuse. 1 phone is with dsv I must phone dsv even gave me their number on mail. 2 no stock 3 mtn system is down 4 error in paperwork 5 no stock 6 they don't know Went to a mtn store to find out what's going on they say they can see I was approved and the amount. If I just went to them first I would of gotten my phone the same day. Why are these people still in business when I checked their reviews now its really not good oh Im still on hold....... I have spoken to Shaka, Jerusha, Zanele, Siphokazi, Delisile..................

I’ve just been scammed by Mondo. Someone by the name of Mathew renewed my contract without my permission. I phoned MTN and they assured me that there was no changes done. I then went to an MTN store and they told me that my contract had just been renewed by Mondo. So who’s fooling who? I was defrauded in March this year also by MTN. So I got hold of mondo and the lady said I must phone 135 to reverse the contract. When I phoned 135 they say that they cannot change it because mondo needs to change it. So here I am with no service and a contract that I didn’t want renewed. Although they have the recordings of the conversation I had with mondo not to proceed with the renewal they then shield one another and now I’m waiting as I only have 10 days to reverse this but nobody to reverse it for me. Clearly no training has been done in this sector so my best is to switch networks. Be aware of mondo and MTN fraudsters. They sit inside the company. Now they don’t even need your pin to scam you. My heart goes out to the older people who has and will fall victims to these scamsters!!!

This is by far the worst company or whatever they are. An agent called me offering a contract and I told the guy that I needed a portable wifi, this guy sent me a home wifi and I cancelled on that day I received the parcel , Two weeks later They collected they wifi Now I am being charged since July because they haven't received the the tracking number of a parcel that was collected JULY already This is absurd

This company should be closed period, they debit money from my account without my approval, they need to be reported to the Ombudsman. Crooks,stay away from them.