Poor
24 reviews
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Mooddairy (mooddairy.com) has 24 customer reviews on Consumer Courier, with an average rating of 2.3 out of 5.
Showing 15 reviews with 1 star · Clear filters
Carol M.
Posted
The ad on Facebook was misleading at best. The ad appeared to have large artificial mums. When my order was delivered, I received small stems that would barely equal the advertised amount. I’m having extreme difficulty getting a refund. Please, please, please, don’t make the same mistake I did. I was scammed.
Scott K.
Posted
I bought the video capture device, I wasn’t happy with it because of needing a dvd drive, contacted mooddairy for assistance, they offered $2, asked for address to return it, nothing, was offered $4 to satisfy me, asked for return policy, nothing! I will never buy anything from them again. Customer service is horrible! Do not patronize this company!
Walter S.
Posted
The package I ordered never arrived. They said my local post office returned it. They provided me with a tracking number that I cannot look up in a Chinese post office website. They offered to send again but they’d have to charge me again. No thanks.
james S.
Posted
Ordered December 16, 2023 today is February 21, 2024, yet to receive items ordered. List in tracking as delivered, but like others nothing received. Must be a scam by a group of Irish scumbags.
Stacy Kopp V.
Posted
Big scam! Item not delivered, the link to “contact seller” is a dead end-takes you nowhere. No product and no refund. Ordered November 2023, it is February 2024 and nothing
Amanda O.
Posted
I placed a order December and have not received anything. The tracking says delivered but no package received. I have tried to contact someone at every email I can locate and everyone of them responded with a please use this link to contact seller. I do that and get the same message repeated. Money charged, no product and no help. I would like to at least know the form of transportation of the delivery.
Maria J.
Posted
I ordered 2 planters and stand get the 3rd 1 free. All I received were 6 trays. Sent them a photo of the product recieved. They advised me the warehouse sent my complete order and to check my parcel again. There was no acknowledgement of their mistake they more or less directed the mistake to me. Poor communication felt like I was emailing a machine. Very disappointed with their service and response now I’m stuck with 6 planters that are useless without the rest of the parts. It was bad enough it took a few weeks to arrive but to come incomplete was disgusting. Will never use this company again. Appalling service
