MoonycozyReviews of moonycozy.com

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191 reviews

Moonycozy1.9

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About Moonycozy

Moonycozy is listed under Home Goods Stores.

Moonycozy (moonycozy.com) has 191 customer reviews on Consumer Courier, with an average rating of 1.9 out of 5.

Also known as: moonycozy.com
Website: moonycozy.com
Category: Home Goods Stores
Listed on Consumer Courier: 2026

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
The company replied to 43% of reviews.
Most recent review: October 2026.

How we calculate scores

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Moonycozy reviews

Showing 31 reviews with 5 stars · Clear filters

Melody N.
Posted Oct 23, 2026
Great communication
My package never arrived and the company worked with me immediately to resolve the issue. They were understanding and gave options for how to address it. The issue was resolved. Excellent customer service!
Richard
Posted Oct 1, 2026
I made a mistake and ordered a wrong…
I made a mistake and ordered a wrong item. Julia from support was a God send. She helped me with getting my order cancelled.
Response from Moonycozy· Oct 3, 2026
Dear customer, We truly appreciate your positive feedback! It’s great to know that you had a pleasant experience with us. Thank you for your support and trust. We will continue to provide high-quality service for all our customers. Customer Service Team
ANNA P.
Posted Aug 26, 2026
Hello bought several products on…
Hello bought several products on moonycozy and they were on time like they said and product was ok , i trust on this website
Response from Moonycozy· Aug 27, 2026
Dear customer, We truly appreciate your positive feedback! It’s great to know that you had a pleasant experience with us. Thank you for your support and trust. We will continue to provide high-quality service for all our customers. Customer Service Team
Kareem E.
Posted Jul 11, 2026
Good experience with the support team
I ordered the dashcam from them and there was an issue with the item which I communicated with the support team, and honestly the way they handled it showed that they genuinely care about the customer satisfaction. Thank you for this.
Response from Moonycozy· Jul 13, 2026
Dear customer, Thank you so much for taking the time to leave us a 5-star review. We strive to provide our customers with the best possible service. We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us! Best regards, Customer Service Team
Karen V.
Posted Jul 11, 2026
They has great customer service
They has great customer service and the producto it’s great! Thanks a lot
Response from Moonycozy· Jul 13, 2026
Dear customer, Thank you so much for taking the time to leave us a 5-star review. We strive to provide our customers with the best possible service. We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us! Best regards, Customer Service Team
DEAN W F.
Posted Jul 9, 2026
Not what I expected, made it right very quickly!!
Not what I expected, contacted Michael and he credited my original payment. This was excellent customer service!!!
Response from Moonycozy· Jul 10, 2026
Dear customer, Thank you so much for taking the time to leave us a 5-star review. We strive to provide our customers with the best possible service. We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us! Best regards, Customer Service Team
Kimberly
Posted Jun 29, 2026
They immediately responded to my needs
They immediately responded to my needs. Very impressed.
Response from Moonycozy· Jun 30, 2026
Dear customer, Thank you for your great review! We’re happy you’re satisfied with our service. Your support means a lot to us, and we hope to serve you again. Customer Service Team
Sanne
Posted Jun 15, 2026
Absolutely fantastic service
I placed an order with this company, and by mistake I ordered three items instead of one. As soon as I realized my error, I emailed them to explain what happened and asked if they could adjust the order to just one item. I got an immediate reply saying they would take care of everything and that I’d receive a refund. Absolutely fantastic service — truly impressive!
Response from Moonycozy· Jun 15, 2026
Dear customer, Thank you so much for taking the time to leave us a 5-star review. We strive to provide our customers with the best possible service. We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us! Best regards, Customer Service Team

MoonycozyReviews of moonycozy.com

About Moonycozy

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MoonycozyReviews of moonycozy.com

Moonycozy reviews

Great communication

I made a mistake and ordered a wrong…

Hello bought several products on…

Good experience with the support team

They has great customer service

Not what I expected, made it right very quickly!!

They immediately responded to my needs

Absolutely fantastic service

About Moonycozy

About these reviews

More in Home Goods Stores

Pretty Perfect Studio

Dillon Skye & Co.

Zero Waste Outlet

NeonSigns.com

Moonycozy reviews

Great communication

I made a mistake and ordered a wrong…

Hello bought several products on…

Good experience with the support team

They has great customer service

Not what I expected, made it right very quickly!!

They immediately responded to my needs

Absolutely fantastic service