moosetoys.comReviews of moosetoys.com

Genial atención al cliente, muy contenta.

Their customer service was absolutely amazing! They were pleasant to deal with with a very quick turnaround time and wonderful communication. Thank you!

Money went to bin ! We bought a slime for £10 which wasn't suitable to use after 48hrs !!!! It was kept in the small box attached but after 2 days of was completely dry, all toys started falling out if it ! Scam do not buy ! Wasting of money as you can play not more then 2 days

Asked for a replacement for a defective toy. CS rep said that the item was discontinued and they left me without a resolution.

My daughter loves Cookeez Makery toys. I recently had a very small issue and reached out to customer service. They were kind and helpful. Even sent my daughter a surprise in the mail. What a great company!

Those dolls ou are selling with the button on their privates are disgusting and you all need you hard drives checked

We unfortunately received a broken toy at Christmas and then purchased another one which had the same issue, which was really disappointing. However, Moose Toys’ customer service was excellent — they responded quickly, sent out a replacement plushie without any hassle, and even included an extra little surprise for my daughter. While the initial issue was frustrating, the customer service experience was fantastic. Thank you!

My son got Akedo Ninja as a Christmas gift. There was a part that was broken so I emailed Moose Toys. The customer service was responsive, understanding and extremely helpful. They were able to get me the broken parts! I was pleasantly surprised because when I initially emailed them, I was half expecting to never hear a response. :)