Douglas
Posted
Ryan North - Ryan did an amazing job for us. He didn't push us towards any particular product but answered all of our questions and let us decide what we might buy from him.03
Ryan North, who owns Moss Envy here in Minneapolis, sold us our mattress and went out of his way to explain the technologies involved and had different beds that we could try to try and dial in our best bed for me and my wife. One of the thing that I wasn't ready for was the difficulty putting it all together but everything worked out and I just had the best sleeping experience in I don't know how long. The other thing was I bought it because of how green and organic things were described but the amount of plastic used to wrap everything was far from green. I have never had any product delivered to me that had this much plastic involved. Everything was very clean but all of the latex pads were triple wrapped in plastic. If there was a way of lessening the amount used, that would be appreciated> Doug Weatherhead
Response from Moss Envy: Natural & Organic Bedroom· May 6, 2026
Hi Doug, Thank you so much for taking the time to share such a detailed review! I’m really glad to hear that you and your wife are already enjoying some of the best sleep you’ve had in a long while. It was a pleasure working with you to find the right fit, and I appreciate your patience with the assembly process—I know it can be a bit of a workout! I also want to sincerely thank you for your feedback regarding the plastic packaging. We take our commitment to sustainability seriously, and I completely hear your frustration. While we use high-grade plastic to ensure your organic materials (especially the latex) arrive clean, dry, and free of contaminants during transit, I agree that the sheer volume can feel at odds with a "green" purchase. We are constantly looking for ways to reduce our environmental footprint while maintaining the integrity of the products, and I will certainly share your comments with our suppliers and shipping team to see where we can improve. Enjoy the new bed, and please don't hesitate to reach out if you need anything else! Best, Ryan North Owner, Moss Envy