Kim N.
Posted
I wish I could give a good review but …
I wish I could give a good review but Dax the rep was late to our appointment. Then promised a lot of help, only to to NOT follow through. He promised to help secure multiple quotes then disappeared. And as soon as I mentioned my need to transport a car, the rep went on at length about how much money he could save me with a different company (Montway) and promised to provide the specifics of how to set that up. Never got back to me, despite 2 polite phone messages and 1 email that I left. This is too bad, as I had heard good things about moveBuddha. VERY disappointing.
Response from moveBuddha· Jun 6, 2017
Hi Kim, we are very sorry we couldn't be of better service. We got overwhelmed at the beginning of this year with an influx of customers that we weren't prepared for. It stretched all of our move guides and the companies we work with. We appreciate your feedback and we're working to improve our processes so we can provide relocation enlightenment to every customer. We hope your move went well!


