Very horrible moving company do not use they are completel scammers and took more money than what was quoted and said that they weren’t going to move it unless paid this amount also, they broke things in my house and after they unpacked all my stuff into the new location, they left everything taken apart that they took apart for furniture and they did not put it back together. I had walked outside because I saw that they were leaving and I had said aren’t you you gonna put the stuff that you took apart back together? They said yes and then continue to drive off leaving everything in my house in shambles. Do not use this company. It is a scam entirely.
PH
Pamela H.
Posted
Please STAY AWAY from this company
I would advise everyone to stay away from Moving Ally. This company is dishonest, inconsiderate, and lacks all customer service skills. My experience is too long to convey in this review. However, here are the highlights, I hired Moving Ally for a local move, scheduled to occur on August 29th. I was quoted two – 26ft trucks and four movers. Movers were scheduled to be at my house at 9am. 9am - there were no movers and no trucks. At 10:30am, I had 3 movers and no trucks. Two of the three movers, left to get two u-haul trucks, but they never returned. I found out that Moving Ally had contracted my move to an OUT-OF -STATE company. And this company had advertised for movers on Facebook and Craigs List. THESE PEOPLE (NOT VETTED) WERE IN MY HOUSE. Needless to say, the move did not occur. The owner of the Out-of-State company demand that I compensate him for the move even though it did not occur. The Out of State Owner began calling and texting me demanding money for the move that did not occur. When I blocked his number, he started calling me from two different phone numbers. He threatened to send guys to my house in the middle of the night with “Guns Locked and Loaded”. He referred to me as a stupid b---h. I went to the local police department to report the incident. These threats continued for days. At this point, I am out $1225 on a move that did not occur.
I finally got in touch with Lillie (Moving Ally), she was able to get a local company to move me on August 31st. This company showed up on time. However, the concerns that I specifically mention to the sales rep (Oscar), where the very concerns that were issues with the second company. One being my pool table that three weeks later is still not re-assembled.
Lillie and Jason (both from Moving Ally) gave me their phone number for follow-up. There were three things that I requested: 1) Details on the first company so that I could file charges (2) my pool table assembled (3) the $525 deposit refunded (which both Lillie and Jason promised to return).
Each time I’ve called neither Lillie or Jason will answer. Additionally, they will not respond to email. Moving Ally clearly does not care about the customers – STAY AWAY.
JM
Jay M.
Posted
Very Pleased
Not a very far move, but it wasn’t a small one either. Overall it was a pleasant experience. The crew that Moving Ally assigned were professional and honest, so no complaints from me.
Thanks a bunch.
FR
Frustrated
Posted
They are treating us exactly as…
They are treating us exactly as described in the latest negative review. They need to be shut down.
AM
Ann Marie P.
Posted
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY. THEY ARE A BUNCH OF SCAMMERS!!!!!!!! I BOOKED MY MOVE A MONTH IN ADVANCE AND PUT DOWN A $150 DEPOSIT. I THOUGHT THIS WAS GREAT I GOT A TERRIFIC RATE SINCE I WAS ONLY MOVING 20 MILES. THEY OUTSOURCE THE MOVERS. THE FIRST COMPANY THAT CALLED WOULDN'T ACCEPT THE RATE THAT I WAS GIVEN AND WANTED MORE MONEY. I CALLED AND WAS TOLD I WOULD GET ANOTHER MOVER AND THEY WOULD CALL ME 2-3 DAYS BEFORE MY MOVE. THE MOVING COMPANY CALLED AND SAID THAT HE WILL BE AT MY HOUSE AT 8:30 FRIDAY MORNING. AT 8:30 THURSDAY NIGHT ANTHONY (THE MOVER) SAID THAT HE WAS RUNNING BEHIND AND CAN HE MOVE ME ON SATURDAY AT 8:3O. i SAID SURE. AT 8:30 THE NEXT MORNING HE TEXTED ME THAT HE WAS RUNNING LATE DUE TO AN ACCIDENT. AT 9:30 HE TEXTED AND SAID HE WAS AN HOUR AWAY. AT 10:30 HE SAID HE WAS 20 MINUTES AWAY. AT 12:00 I TEXTED HIM AND ASKED HIM WHERE HE WAS AND SAID THAT HE COULDN'T MOVE ME SORRY FOR THE INCONVIENCE. I HAD TO MOVE OUT OF MY HOUSE THAT DAY. I GOT A U-HAUL TRUCK AND ME, MY SON AND HIS FRIENDS MOVED ME. IT TOOK ALL DAY. TRYING TO GET IN TOUCH WITH MOVING ALLY TO COMPLAIN, THE PHONE JUST RINGS. I CALLED LILLIE I GOT HER CELL PHONE NUMBER FROM THE FIRST MOVER AND TEXTED HER AND SHE WANTED TO KNOW WHY I WAS CALLING HER PERSONAL NUMBER AND THAT SHE WOULD TRY TO GET MY DEPOIST BACK. I HAD ALREADY PUT IN A DISPUTE WITH MY BANK. THANK GOD I SAVED ALL MY TEXT MESSAGES TO SHOW THE BANK FOR MY DEPOIST.
RUN AND DON'T USE THESE PEOPLE. IT'S BETTER TO PAY MORE AND HAVE A PEACE OF MIND
LE
Leslie
Posted
Moving Day Made Easy with Mountain Top Moving!
Eric and his crew were fantastic! I needed loading at 2 locations, each holding a houseful of furniture and boxes. Mountain Top Moving made short work of each, loading quickly and efficiently while using care with their handling. I was extremely impressed with their speed! At our new home, MTM displayed the same speed, care, and efficiency in unloading. They even made sure all boxes, marked with their intended room, were deposited in the proper rooms without slowing their pace.
All in all, Mountain Top Moving knows what they're doing and they do it well. Were we to ever move again, Eric's the one I'd call, without a doubt. He made my Moving Day a great experience, and I know he'll do the same for you. Thank you, MTM!
LL
Linda L.
Posted
My movers bumped my tv and it is…
My movers bumped my tv and it is shattered. I called the mover and he denies he did it. Now I have to replace my tv. So no I will not refer the company to anyone.
