mozaracing.comReviews of mozaracing.com

Geduld hat seine Grenzen. Lenkrad und DD bestellt und bezahlt,Lenkrad kam relativ zügig,die DD lässt seid über einen Monat auf sich warten. Wenn man was kauft für über 500Euro, erwartet man auch eine Gegenleistung!!!

Moza's service has dropped a lot since they first came on to the simracing scene. I switched ecosystems from Fanatec to Moza bacause Fanatac was having these same issues and not fixing them. Now Moza is starting to go through the same thing. It takes way too long to get responses, updates, or shipments. Reoccurring issues on hardware are never fixed. Replacement parts are hard to come by and not stocked for easy purchase. Not having quick fixes causes people that don't have multiple wheels to put their hobby on hold waiting way too long for what should be simple solutions. Recently broke my CS wheel pedal and reached out to ask if I can buy the part but no response even after a week. Now I'm looking at third party options that might work to fix simple pedal stem replacement, which looks to be a design flaw that is well documented online.

I waited for weeks, invested over €1,600, and received a defective AB9, which I now have to send back because a replacement can only be shipped once the faulty one has arrived. So I have simply wasted money and months of my time on your equipment. I will switch to another manufacturer and never buy anything from MOZA again.

My experience has been very poor so far; I ordered a wheel base a month ago, and it still hasn't arrived. I have sent you five emails asking about the status, but I haven't received a single reply.

Je met une étoile car j'ai commandé une base sur le site mozaracing eu le 8/10/2026 on est le 22/10/2026 la commande est toujours pas envoyé et je ne sais toujours pas quand elle sera envoyer pourtant mon compte en banque a ete débité le 8/10/2026 je leurs ecrit un mail il répond 48 h après vous répondez aux mail qui vous ont envoyé encore une réponse dans 48h après on nous traîne en long et en large pour faire traîner la commande je recommande pas mozaracing eu allez plutôt chez des distributeur comme simxpro ou simufy livraison très rapide moins d une semaine pour être livré je comprend pas comment eux peuvent livré aussi vite que mozaracing eu alors que chez mozaracing eu la base est de stock et il disent expedition en 3 jours ouvrables moi sa fait 14 jours que j attend mon produit et c'est toujours pas envoyé ce jour déception de devoire attendre comme sa alors que j'ai besoin de cette base A fuir mozaracing comme le s.a.v

Also was Service betrifft wartet man was pakete betrifft wartet man sehr lange steht auf lager laut ewigem hin und her wid sie am 21 losgeschickt bis jz noch nix passiert wart jz schon ein monat auf meine basis nix passiert auser das ich eine rückmeldung geben soll gerne bitteschön MFG

I was not informed my order was backordered until I reached out to support. I had to contact support multiple times to get answer on the status of my order. I started the process of a return/cancellation and am still waiting on them to reply to my request from over a week ago. My order has been in limbo for close to a month and a half now.

It took 2 months to get order. No support on tracking as to where package was in the shipping process.