Mr. SteakReviews of mrsteak.com

Response from Mr. Steak· Dec 16, 2020

Hi Vivie, Thank you for the review and for voicing your frustration with the website. This kind of feedback is valuable. In fact, we are actually in the process of creating a new site that we hope will improve our user experience and address the issues you had. It should be up and running very soon, and we hope that when it does, you will give us another try. I would greatly appreciate it if you emailed me at [email protected] to explain the issue you had regarding gifts more thoroughly, so that we can be sure to get it right when we launch the new site. Thanks, James

Response from Mr. Steak· Sep 17, 2020

Hi Jana, Thanks for leaving this message and bringing this to our attention. FedEx had some delays due to fires and hurricanes recently and we sincerely apologize that it impacted your box. We didn’t realize that the packages were ripped due to this. That’s not acceptable and we want to make this right for you. What can we do to raise your review to 5 stars? Please email me directly at [email protected] and I will make sure you are taken care of. Thanks and so glad you felt the steaks were very good regardless! I look forward to helping you! Liz