Mr. Tire Auto Service CentersReviews of mrtire.com

This company dosent have a soul. I bought two tires for ford Taurus, put the extended warranty/flat repair added. Got a nail in the sidewall had it towed and they tell me they can’t find the warranty let alone that I ever purchased anything at this shop. Don’t like it call corporate.

Great service. Had an appointment for a tire rotation and alignment. Done in about an hour, no issues at all. Professional and friendly staff. Repeat customer and will continue to frequent Mr. Tire #731.

I took my Subaru in for a transmission flush. Totally the wrong place to go. As soon as I got it back I noticed I had a shuddering when I made a sharp turn. Took it back and they told me I was imagining things. Took it to a shop that specializes in Subarus and they advised my transmission may have been irreparably damaged by either the fluid they put in or something they did while changing the fluid. Had to have it flushed again and if problem doesn't go away I'm on the hook for a new transmission. No sympathy or help from Mr. Tire. I now have to look at legal options.

Horrible experience. Made appointment on line along with purchase of 4 tires, which they said they had. Showed up for appointment and tech said they did not have that tire and would not honor the price Mr. Tire quoted me. Even though I had it in writing. Said if I wanted the tire they would cost $500 more than the quote. Went to Walmart. They were very helpful and saved a little more money.

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Nice work keep it up

In Sept ‘22 I took my $100k sports-car to have a tire plugged. I felt secure leaving it with them since I knew a couple of guys that worked there. Bad idea. When I picked the car up, something was off, the manager said that they had taken it for a road-test. A test that was not required, nor did I authorize it. So I reviewed the dash-cam footage to reveal that two employees had taken my car for a joyride. I called Monro head-office because the dash-cam footage revealed that the manager on-duty approved the joyride. Although they didn’t crash the car, they certainly damaged the engine because Supercharged cars are supposed to be warm before they are driven hard, there’s no way this engine was even close to being warm. The District Manager promised me that he would fire the staff concerned and compensate me with a new set of tires when I needed them. Fast-forward to July ‘23 when my tires were worn and it came time to make me whole, I discovered that the original District Manager had left and his replacement, Mike Sisson, refused to return my calls. Even Monro head-office Customer Service ghosted me. So I’m left high-and-dry with no recourse other than involving the police and my lawyer. To summarize, this location had no control of their staff, even the manager on duty. When you try to resolve the issue with their Customer Service team District Manager, they completely ignore you. IMHO this organization is rotten from top to bottom. .

Well, the guy who was changing my oil could not operate a stick shift, I had to drive it in ? Then it was 50.00. For an oil change! REDICOUS next time I will go to jiffy lube...at least they check and fill fluids, wash windows and vacuum.