Excellent
233 reviews
Mutual Screw & Supply can supply anchors, bolts, screws, metric, military, nuts, security fasteners, spacers, standoffs, threaded rod, tape, USA made fasteners, washers, wire hardware, and more!
Mutual Screw & Supply (mutualscrew.com) has 233 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
233 approved reviews, newest moderated first
Melinda T.
Posted
I am not well versed in the language of screws. The descriptions on the website were not detailed enough for me to determine which product I wanted. I will call next time to get the exact thing I need. The quality is great.
Garrett P.
Posted
My order was fulfilled in a prompt manner with the exception of (1) item which needed to be expedited from the manufacturer. This (1) item was un-duly delayed in shipping, but Mutual Screw did everything within their power to get the item to me as fast as possible.
Hettie S.
Posted
Check out the website for those hard to find fastener items.!!!
RICHARD C.
Posted
great price on stainless eye-bolts and fast shipping,
Ronald S.
Posted
I have ordered from Mutual Screw & Supply several times, always in stock and fast shipping. Very satisfied customer
Lena S.
Posted
I had ordered shoe covers for my Daycare in February 2015. I was satisfied the shoe covers came in a timely fashion. I placed the same order again on July 9, 2015. Mid July I had not received my order. I called and was promised a call back with a tracking number. I did not receive that call. I called again 3-4 days later and was promised a callback with another tracking number. I received a call and email with status info that I didn't understand on July 31. But I finally got my shoe covers order. Rating my experience 2 stars.
Robert C.
Posted
I had no idea that Mutual Screw & Supply was drop shipping my order, so when a box arrived with a different return address, addressed to someone I did not know at my address, I took the time to call the company on the return address. I got a fast speaking secretary, that had no idea what I was talking about, and who hung up on me while I was on hold. The second phone call got a knowledgable woman who figured things out for me quickly and assured me that the package was indead for me. Good product, decent shipping time, good price!
Response from Mutual Screw & Supply· Aug 4, 2015
Mr. Crenshaw Thank you very much for reviewing our website/service. We appreciate the 4-star rating very much. I just wanted to point out that I do understand the confusion/frustration regarding the drop-shipment, and this is something that we need to address in terms of keeping our customers informed. However at times we do this simply to get the merchandise to you in a more timely manner ... In this case we shipped the order from Cleveland (since the ship-to destination was Montana).Therefore the package arrived to you approximately 2 days earlier than would be the case had shipped from our New Jersey location. We thank you very much for your business and for your feedback. Please feel free to call me at any time if I can be of assistance to you,
Roy S.
Posted
quick turnaround and a good product
