Monette M.
Posted
Wrong prescriptions
I absolutely love the frames but the prescriptions are different in each pair and neither one of them is correct

Great
8,133 reviews
Muukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on Consumer Courier, with an average rating of 4.3 out of 5.
8,133 approved reviews, newest moderated first
Monette M.
Posted
I absolutely love the frames but the prescriptions are different in each pair and neither one of them is correct
customer
Posted
Good price. Speedy delivery.
customer
Posted
Glasses fit & prescription perfect.
Linda van E.
Posted
Quick turn around time with lots of communication. The glasses were as pictured and the Rx accurate.
customer
Posted
I just received my glasses and they are absolutely beautiful! I don’t know where else I could have found such trendy glasses at such an incredible price!
Response from MuukalOptical· Jun 4, 2025
We are very sorry, the tracking record shows that it has been delivered. Can you contact us as soon as possible? thank you
WINNIFER S.
Posted
I made a purchase for my mom and little sister. The glasses arrived quickly. They are beautiful. Both are very happy with the frames and lenses. Price was exceptional. Definitely will order more for my husband and myself
customer
Posted
Even though I provided the wrong prescription because the Dr office gave me someone else's prescription, Muukal offered to remake one pair of glasses at no cost. It wasn't their mistake to correct. That's honorable. They were much more empathetic than the Dr office.
Tami M.
Posted
I was a little skeptical about purchasing glasses offline but I have to say that I am very pleased.