Tom G.
Posted
They gave me wrong information and wasted my time
After spending a lot of time on the phone with them, they said I qualified for the Silver Sneakers program. After receiving a link to the website and inserting more personal information, I do not qualify. When I called back I was on the phone for 20 min and then disconnected. When I replied to the email, I got a robot answering me with some ridiculous suggestions on how to remedy the situation like: Links for articles to read; How do I know programs are up-to-date? I can’t find a program that I know exists. What can I do? A program’s information seems to be out of date. How can I get it updated? Horrible experience! Don't waste your time. You can get any correct information you need from your insurance company.



