Average
1,564 reviews
MyDiabetesA personalized and science-based solution for managing diabetes and prediabetes. Take our quiz to find out how MyDiabetes can help you!
MyDiabetes (mydiabetes.health) has 1,564 customer reviews on Consumer Courier, with an average rating of 3.9 out of 5.
1,564 approved reviews, newest moderated first
lynne R.
Posted
Straightforward and easily understood
Response from MyDiabetes· Aug 18, 2026
Hey Lynne, Thank you for your feedback! We’re glad to hear you found MyDiabetes easy to understand. If you have any questions, we’re always here to help. 😊 Best regards, MyDiabetes Team
SHARON H.
Posted
This seems to be a scam, i thought I was having a call from someone to discuss putting a diet plan together on the foods I like but that will work affectively in reducing weight. Before too long we were talking about the plan of 121 consultations over 12 months costing over $7000 but I could have this for $ 2588 because of my health conditions. I am very aware of scams and I dont like speaking to people in America, when they are more interested in selling me a service under pressure. Red flags all over this company. BEWARE AND DONT BOTHER
Response from MyDiabetes· Aug 17, 2026
Hello Sharon, We’re sorry to hear about this experience. However, we’d like to clarify that MyDiabetes does not make sales calls to our customers or offer programs through unsolicited phone calls. The service and subscription options available through MyDiabetes are presented through our online platform. Based on what you’ve described, the call may not have been from MyDiabetes, and we take concerns about potentially misleading communications very seriously. We recommend not providing payment or personal information to anyone claiming to represent us over the phone. Please contact us at [email protected], mention this Trustpilot review, and provide any available details about the call (such as the caller’s name, phone number, or email address). Our team can investigate whether the communication was connected to MyDiabetes and advise you accordingly. Best regards, MyDiabetes Team
Cherry
Posted
Hopefully will be easy to follow
Response from MyDiabetes· Aug 17, 2026
Hey Cherry, Thank you for sharing your thoughts! We hope you find the MyDiabetes plan easy to follow and helpful as you work toward your health goals. If you have any questions, we’re always here to help. 😊 Best regards, MyDiabetes Team
Bunty
Posted
I am excited about the eating plan but I didn't like all the additional selling on top of the Diet plan. I just want to learn to eat right and be guided through this and I think the plan has great information
Response from MyDiabetes· Aug 17, 2026
Hey Bunty, Thank you for your honest feedback! We’re glad you’re finding the eating plan informative and helpful, and we understand your preference for a straightforward experience focused on learning to eat well and staying guided without additional selling. We truly appreciate your feedback and will keep it in mind as we improve. 😊 Best regards, MyDiabetes Team
Louis D.
Posted
I have tried many apps to manage my health, weight, and nutrition over the years. I seem to be able to stick with this one! Thanks.
Response from MyDiabetes· Aug 17, 2026
Hey Louis, Thank you for sharing your experience with us! We’re so happy to hear that MyDiabetes has been a tool you can stick with for managing your health, weight, and nutrition. If you have any questions, we’re always here to help. 😊 Best regards, MyDiabetes Team
Nancy
Posted
The suggested menus are very helpful and fairly simple to make. Logging my food intake keeps me accountable as changing habits can be challenging.
Response from MyDiabetes· Aug 14, 2026
Hello Nancy, Thank you for your kind feedback! We’re glad to hear you’re enjoying the suggested menus and finding food logging helpful for staying accountable. We know changing habits can be challenging, so it’s great to hear the app is supporting you along the way. 😊 Best regards, MyDiabetes Team
Kathryn Z.
Posted
I liked the questions so that I could get a plan more tailored to me. I don't like being sold so many extras. Also, I couldn't make up my mind if I wanted to purchase the cookbook because I couldn't see any of it except the front cover. Also, I don't like to use apps on my phone. I want to get off of my phone. I'd rather have a program I can pull up on my computer, and print out for easy reference.
Response from MyDiabetes· Aug 14, 2026
Hello Kathryn, Thank you for your honest feedback! We’re glad you liked the personalized questions and how they help tailor the plan to you. We’re sorry the additional offers felt excessive and that you couldn’t preview enough of the cookbook before deciding. We also appreciate your feedback about wanting a computer-friendly, printable option. 🙏 Best regards, MyDiabetes Team
Ann M.
Posted
I don't really have anything to add yet as just signed up. better to tell you in a month's time and hope Ihave lost I do hate all the add-ons and trying to sell more. The sales pitch could wait till later. I can see psychologically how people may be hooked in but they need to be really motivated and have the money. Am reserving judgement but will always be open and transparent.
Response from MyDiabetes· Aug 14, 2026
Hello Ann, Thank you for taking the time to share such an honest first impression. We completely understand that, having just signed up, you’d prefer to reserve your judgment until you’ve had enough time to properly explore the program and see how it fits into your routine. We’re also sorry that the additional offers and add-ons have made the experience feel overly sales-focused. We understand your point that users may want to focus on the core program first rather than being presented with additional options straight away. Your feedback about keeping the sales messaging more balanced and transparent is valuable, and we’ll make sure it’s passed along to the relevant team. We hope you have a positive experience over the coming weeks and that the program helps you work toward the goals you’ve set for yourself. We appreciate your openness and look forward to hearing how you feel about it after you’ve had more time to use the service. 😊 Best regards, The MyDiabetes Team
