Average
1,564 reviews
MyDiabetesA personalized and science-based solution for managing diabetes and prediabetes. Take our quiz to find out how MyDiabetes can help you!
MyDiabetes (mydiabetes.health) has 1,564 customer reviews on Consumer Courier, with an average rating of 3.9 out of 5.
1,564 approved reviews, newest moderated first
Hector
Posted
Good info on living healthy diet.
Response from MyDiabetes· Sep 8, 2026
Hey Hector, Thank you for your feedback! We’re glad you’re finding MyBody’s healthy eating information helpful for your journey. 😊 Best regards, MyBody Team
carl M.
Posted
good i will see what hapens
Response from MyDiabetes· Sep 6, 2026
Hey Carl, Thank you for giving MyDiabetes a try! We hope the app supports you and helps you make positive progress on your health journey. If you have any questions, we’re always here to help. 😊 Best regards, MyDiabetes Team
Esirigho O.
Posted
Too many offers.
Response from MyDiabetes· Sep 6, 2026
Hey Esirigho, Thank you for your feedback. We understand that seeing too many offers can feel overwhelming, and we appreciate you letting us know. If you have any questions, we’re always here to help. 😊 Best regards, MyDiabetes Team
Ramona G.
Posted
Desire to lose weight
Response from MyDiabetes· Sep 6, 2026
Hey Ramona, Thank you for sharing your goal with us. MyDiabetes can support your weight-management journey with personalized meal suggestions and helpful health tracking. If you have any questions, we’re always here to help. 😊 Best regards, MyDiabetes Team
Carrie M.
Posted
Too many infers I nearly didn't complete the order proof of the pudd8ng is in the plan which I will totally follow
Response from MyDiabetes· Sep 6, 2026
Hey Carrie, Thank you for sharing your feedback. We’re glad you were able to complete your order and that the pudding included in your plan is something you’re looking forward to following. If you have any questions, we’re always here to help. 😊 Best regards, MyDiabetes Team
Genevieve M.
Posted
I decided to connect with the site regarding the Mayo Diet. Then I get bombarded with supplemental offers. Enough.
Response from MyDiabetes· Sep 4, 2026
Hello Genevieve, Thank you for sharing your feedback. We’re sorry that the additional offers made the experience feel overwhelming. We understand that when you’re looking for a specific diet plan, you want to focus on the program itself rather than being presented with multiple supplemental options. We’d like to clarify that these add-ons are completely optional and are not required to use the core MyDiabetes program. They are offered as additional products or services for customers who may find them useful, but you can simply choose not to purchase them. We appreciate your feedback and will share it with our team as we continue working to make the experience clearer and more straightforward. 🙏 Best regards, MyDiabetes Team
JC
Posted
I was being charged two payments totalling over £90 a month. Refund has been refused. Be careful if using this app.
Response from MyDiabetes· Sep 4, 2026
Hello there, We’re sorry to hear about the frustration caused by the charges and the refund outcome. We’d like to clarify that all information regarding subscription pricing, charges, automatic renewals, billing periods, and cancellation terms is clearly presented during checkout and is also outlined in our Terms and Conditions before a purchase is completed. Please contact us at [email protected], mention this Trustpilot review, and provide the email address linked to your account and the relevant transaction details. Our team can review the billing and subscription history and clarify the charges and available options. Best regards, MyDiabetes Team
Michelle C.
Posted
It’s good but there is some overlap with the my body app so I’ve been combining meals from both apps to make up my meal plan. It’s ok but could be a bit better. Most of the meals are good though. A few tweaks and it could be perfect
Response from MyDiabetes· Sep 4, 2026
Hello Michelle, Thank you for sharing your feedback! We’re glad to hear that you’re enjoying most of the meals and finding the recipes useful. We’re sorry that you’ve experienced some overlap with the MyBody app and understand how having to combine meal suggestions can make planning less convenient. Your feedback about improving the meal selection and making the plans feel more complete is really valuable. We’ll make sure your comments are taken into consideration as we continue improving the experience. 🙏 Best regards, MyDiabetes Team
