Poor
290 reviews
MyPhoneCase.comMyPhoneCase offers largest selections of cellphone cases and gadgets at low prices. Unique and stylish items for Apple iPhone, Samsung Galaxy, Google, Motorola, One Plus and more. Discover the ultimate one-stop store for all your phone case, gadget, and accessory needs.
MyPhoneCase.com (myphonecase.com) has 290 customer reviews on Consumer Courier, with an average rating of 2.9 out of 5.
290 approved reviews, newest moderated first
Robert R.
Posted
I never got it
Response from MyPhoneCase.com· Jan 6, 2024
Dear Robert, we have sent you the tracking # update, have you received it? Apologies for any inconvenience caused by the delay, and we appreciate your understanding.
me
Posted
It fits perfect
Kristin M P.
Posted
Never got my privacy phone screen, no emails nothing..
Michelle F.
Posted
There's no contact phone number to contact the company, only through email. When I emailed the company to let them know the phone case did not fit my phone and needed to exchange it I never received an answer so now I'm stuck with a phone case that doesn't fit my phone.
Response from MyPhoneCase.com· Jan 6, 2024
Michelle, we haven't received your email, can you please let us know what your issue is to: [email protected]? Thank you for your cooperation.
made C.
Posted
I ordered it over a week ago and it’s still not here… plus I ordered it with priority shipping
Robert L.
Posted
According to the website the case I ordered should have included screen protector, but there wasn't one in the package. I've emailed myphonecase regarding the issue, but haven't heard back. The next day I decided to go ahead and use it on my phone and that's when I discovered the belt-clip which came with case was the wrong size. I'm guessing it's for a XS-max, but I ordered a case for an XS.
Response from MyPhoneCase.com· Dec 29, 2023
Dear Robert, Upon reviewing your order, it appears that the phone case purchased may not match your phone specifications. We would like to assist you with this matter promptly. Kindly return the item, and we will gladly arrange either a refund or a replacement to ensure your satisfaction. We appreciate your cooperation in this process.
GARY G.
Posted
The case is too small to fit the phone. I would have to destroy the phone to get it inside and then wouldn't be able to remove it. What a complete waste of money. I've purchased my last product from you. If there was a less than zero rating I would have given it. This was the Moto G play 2023.
Response from MyPhoneCase.com· Dec 28, 2023
Hello Gary, I noticed your purchase included two different phone cases, one for the Moto G Power 5G 2023 and another for the Moto G Play 2023. Could you kindly specify which case encountered an issue? Your cooperation is greatly appreciated.
Richard
Posted
Like others who have written a review, They took the money out the same day I ordered the phone case and 2 weeks later, no phone case, no confirmation email and no email communications since. Phone number is bogus and they use Yahoo mail but tell you not to use Yahoo to reach them as the Yahoo doesn't always work for them. (strange). It screams - SCAM. After 4.5 wks. I did receive the phone case, it was the correct 1 I ordered. That's were the good ends. I never received any response or communications from the company to let me know the item was coming or how much delay to expect. The case I got is very rigid and I would have to force my phone into it. I will not buy anything from this company again. I think somebody is trying to start a business and needs a lot of help for better customer service.
Response from MyPhoneCase.com· Dec 27, 2023
Dear Richard, Apologies for the inconvenience caused. On occasion, we ship items in multiple packages. We've updated our system to accommodate more than one tracking number per order. We are committed to enhancing our customer service and will strive to improve. Thank you for your understanding.
