Jessica G.
Posted
Trustworthy
Helpful, kind, caring, fast, snd trustkng. Not a money grab, and definelty helped me and my emotional support animal in a pinch! Thank you so much!

Excellent
188 reviews
For 10 years, TheraPetic® Healthcare Provider Group has been the trusted nonprofit network for Service Dog and Support Animal documentation across the United States and Canada — serving over 50,000 individuals since 2016, all with pricing that has never increased.Founded by Dr. Patrick Fisher, PhD, NCC, whose doctoral research validated support animal intervention for anxiety, TheraPetic® operates as a network of 11+ independently incorporated 501(c)(3) nonprofit organizations. Every evaluation uses HIPAA-compliant clinical assessments reviewed by Licensed Clinical Doctors — not a chatbot, not a form, not an algorithm.Our three-step process is designed to be fast, compassionate, and clinically sound: complete a free 3-minute anonymous screening, receive an instant review, and get your documentation the same day. No unnecessary hoops. No hidden fees.In 2026, we're proud to mark our 10-year milestone with the launch of TheraPetic® App 3.0 — available on Apple App Store and Google Play — bringing our full documentation platform, HANK AI assistant, and client dashboard directly to your phone. We also launched a fully redesigned client experience at go.mypsd.org, making it easier than ever to access, manage, and renew your documentation.We're not a subscription service. We're not a tech startup. We're a mission-driven nonprofit that has spent a decade earning the trust of real people navigating real challenges with their animals. Every review on this page reflects someone whose life we were honored to be part of.Questions? Reach us anytime at [email protected] or visit mypsd.org.
mypsd.org (mypsd.org) has 188 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
Showing 163 reviews with 5 stars · Clear filters
Jessica G.
Posted
Helpful, kind, caring, fast, snd trustkng. Not a money grab, and definelty helped me and my emotional support animal in a pinch! Thank you so much!
Susanne
Posted
Highly recommend! And easy! Thank you TheraPetic!
David
Posted
Fantastic support and service. Therapetic really saved me in a dire situation with my landlord. I recommend them to anyone who can use an ESA.
Alanna
Posted
Really good. I was pleased with everything.
Response from mypsd.org· Dec 18, 2017
Thank you for your review, Alanna. We always strive for excellence so if we may be of any other support, please do not hesitate to let us know.
Michael
Posted
very nice, helpful and easy to work with. Even though i had some damaged items, they said they would replace. Friendly people.
Lauren A.
Posted
Everything was easy and fast as always! Keep up good job.
Response from mypsd.org· Dec 11, 2017
We appreciate your time to review our service and process. We are always looking for ways to improve and provide the best service to you.
Isabel
Posted
TheraPetic has great costumer service. Each time I write an email I have a fast response and they always have a solution for me! I would recommended to anyone, and I actually have recommended it to my friends since they are so good! I am thankful for them!
Response from mypsd.org· Dec 5, 2017
Thank you for your support and honest feedback, Isabel. We strive to provide the best service and response to help answer the many questions you may have. We appreciate you recommending us to your family and friends!
Hailey
Posted
Therapetic has the fastest and most reliable service ever. I have flown multiple times with my Emotional Support Animal and never had a problem!