Sanjib M.
Posted
excellent customer service
A big shout out for Marc Kagan and Karen in customer service. A credit adjustment issue was resolved swiftly. The pool is yet to be installed. Will get back with a review about the product once installed.

Average
780 reviews
Namco Pools is the largest retailer of above ground swimming pools, hot tubs, and patio furniture in the Northeast. Our pool experts specialize in providing professional guidance with the largest selection, availability, priority delivery, and the lowest prices with financing available. Namco’s mission is to bring the best pool, hot tub, and patio ownership experience to families and share our passion for outdoor living products and services. We hope to make a difference within our communities and give our customers an experience that exceeds expectations.
Namco Pools (namcopool.com) has 780 customer reviews on Consumer Courier, with an average rating of 3.6 out of 5.
780 approved reviews, newest moderated first
Sanjib M.
Posted
A big shout out for Marc Kagan and Karen in customer service. A credit adjustment issue was resolved swiftly. The pool is yet to be installed. Will get back with a review about the product once installed.
jose C.
Posted
Namco pools has a gem of an employee in Karen. I called customer service as their website stated that all pools included a liner and skimmer kit but at checkout the website was charging for the liner. Karen did everything in her power to make sure I was satisfied and went above and beyond to help me. Realizing the mistake was made on the Namco side she had me place the order and refunded the price of the liner as their website stated it was included. Karen thank you for your professionalism and following up the next day to make sure I was satisfied.
Randy S.
Posted
Namco was great choice! We have purchased two pools from Namco. Kim Woods was a big help choosing what we needed to meet our needs. I would highly recommend anyone who wants great service and help with purchasing a new pool ask for Kim Woods!
Laura C.
Posted
Excellent, great experience
Richard
Posted
Easy check out and easy searching options.
Laura L.
Posted
Easy to use from start to finish.
walter
Posted
best price for pool on the web
Colleen C.
Posted
I was disappointed that the product did not arrive on Christmas Eve, as I had been promised. I was also trying to find out about the size of boxes, weight, etc