natalexauto.comReviews of natalexauto.com

Great customer service. I purchased something wasn't the right thing. Allowed me to keep it and returned me 70% of the purchase price

Thank you Natalie . Products is great ,.

Natalex Auto Store exceeded my expectations, it was clear their goal was to ensure the client experience was parmount through each and every interaction.

Great price and product

A bit long shipping time but the customer support team is very helpful with prompt replies. I was also very pleased with the products they sent me. Pretty good quality items. I will buy from the same company for sure

At first, i waited just over 4 weeks giving the benefit of the doubt that there may be a problem with customs or what not. I emailed customer service of this predicament. They offered to provide a full refund or resend my order at no additional costs to me. 16 days later, I receive my order. However, what I ordered vs what I received was slightly inaccurate. I ordered a late model camry emblem but received an earlier model camry emblem. I immediately contacted customer service again and told them my dilemma. A day later, they promptly sent another emblem free of charge. 8 days later, I receive another emblem. This time, the emblem arrived damaged. I immediately contacted customer service and once again told them my dilemma. 3 days later, I receive the emblem I originally ordered in prestine condition. All in all, despite receiving the product a little over 2 months later, I'm 100% satisfied with the product and the exceptional customer service! The customer service was TOP NOTCH and because of this, I would definitely order again!

This steering wheel badge is beautiful and looks very high quality. The red matches the real badge on the outside of the car. Excellent product!

Exceptional customer service. I initially had trouble tracking the package. The team at Natalexauto were exceptionally quick with their response and following up for me. Great customer service. I received the product and im very happy with the quality of the decals and will definitely be using them in future. Highly recommended.