NaturalPetWarehouse.com Reviews | Read Customer Reviews of naturalpetwarehouse.com

NaturalPetWarehouse.com Reviews | Read Customer Reviews of naturalpetwarehouse.com

NaturalPetWarehouse.com reviews

596 approved reviews, newest moderated first

Marj
Posted Feb 16, 2022
Took credit card information but no…
Took credit card information but no order ever materialized.
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Betty M.
Posted Jan 21, 2022
Sent me wrong products and would not…
Sent me wrong products and would not take the return back nor refund my order. Had to contact my card company to get this resolved. They run down the clock to respond to the bank and state I'm outside their return time frame. Buyer beware! I would open your purchase in front of a fedex agent when it's being delivered and refuse the package of it's not what you ordered. Otherwise you can be stuck in this mess for months!
Response from NaturalPetWarehouse.com· Jan 21, 2022
I'm truly sorry you had this experience. We are a small family-owned business and have been in operation since 2007. We focus on customer satisfaction and understand that each customer is special. Betty Mak, I just checked and see you have been issued a refund in full. Please accept our sincere apology for this situation. If you want to reach out to us via phone, our customer service number is 877-595-5276. Thank you.
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Jane
Posted Apr 7, 2019
The perfect dog chew
The Earth Animal no hide chicken chews are perfect. My Dog loves them.
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Charles
Posted Mar 29, 2019
Service is great
Service is great! Hate they changed the texture of the Momentum Buffalo Tripe treats from a disc to a crumbly nugget.
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Robin G.
Posted Mar 21, 2019
Great selection
Great selection, great customer service, lightning fast delivery.
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Karen
Posted Mar 21, 2019
My order was delivered in a timely…
My order was delivered in a timely fashion and my pup loves his healthy no hide snack the quality of the product is outstanding. Thank you for being so conscientious of animals health for people’s pets are family ♥️
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Jo Ann B.
Posted Mar 21, 2019
I am always sure of the products
I am always sure of the products at NPW. They carry nothing but the best and the service is outstanding
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Sharon
Posted Feb 13, 2019
Rated 5* Wish the bone lasted longer
Rated 5*. The dog loves this bone. However, being a shepard it didn't last as long as expected. If your looking for a bone which doesn't compromise the digestive system you have found it. For the large breed dog I consider this just a treat. Good Luck!
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