Average
1,078 reviews
NebrooImprove your hearing without breaking the bank - For Americans with mild to moderate hearing loss: without a prescription, costly audiologist visits and expensive hearing aids. You are just one step away from Hearing clearly again. Americans that suffer from mild/moderate hearing loss don’t need to visit a doctor or spend thousands on hearing aids anymore.
Nebroo (nebroo.com) has 1,078 customer reviews on Consumer Courier, with an average rating of 3.9 out of 5.
Showing 667 reviews with 5 stars · Clear filters
Mike K.
Posted
I don’t have ( or need yet) but I give you 5 stars on your ad!
Response from Nebroo· Aug 12, 2026
Thank you so much for the 5-star rating! ⭐ We truly appreciate your support, even before needing our hearing aids. We hope you'll keep Nebroo in mind should you ever need a hearing solution in the future! Thank you again for your support! 💖
Carolina S.
Posted
Marcuz is excellent. Nebroo needs to clone him!
Response from Nebroo· Aug 12, 2026
Thank you so much for the fantastic feedback! We're thrilled to hear that Marcus made such a great impression. We'll be sure to share your kind words with him—he'll be delighted to know you think he's worth cloning! 😊 Thank you for choosing Nebroo!
Jon P.
Posted
Took a bit of time but Nebroo did call me back and offered a full refund plus they asked that I donate them to a charity rather than return them.
Response from Nebroo· Aug 12, 2026
Thank you for sharing your feedback. We're sorry the hearing aids were not a suitable fit and that you've had such difficulty getting your return request completed. We apologize for the repeated hold times and dropped calls. We have been experiencing issues with our communication channels, which unfortunately affected our response times. We'd like to review your case and help with the return. Please provide your order number or the email address associated with your purchase so our team can assist you. Thank you for bringing this to our attention. We appreciate the opportunity to help resolve your concerns.
Jeff H.
Posted
Maria, was fantastic to work with!! Unfortunately the hearing aids didn't quite work for me but Maria made the return process a breeze!!
Response from Nebroo· Aug 12, 2026
Thank you so much for your wonderful feedback! We're sorry the hearing aids weren't the right fit for you, but we're thrilled to hear that Maria made the return process easy and stress-free. Her dedication to making sure customers are taken care of is exactly what we strive for. We'll be sure to share your kind words with Maria. Thank you for choosing Nebroo and for recognizing her excellent service!
Dee R.
Posted
I had a great Customer Service person, her name was Amanda. We talked about the differences between the Nebroo Pro & the Nebroo Infinity. Amanda knew I needed time so she even called me back the next day. I really appreciated her patience and understanding. I'm still researching the productbut I am sure going with Nebroo & one reason is because of Amanda & her great service. If all their service is as good as her's then I know I'm in good hands because I do not know a thing about hearing aids & I'm a little bit scared & she put me at ease. Thank you Amanda.
Response from Nebroo· Aug 12, 2026
Thank you so much for your wonderful feedback! We're delighted to hear that Amanda took the time to explain the differences between the Nebroo Pro and Infinity and followed up with you when you needed more time. Her patience, understanding, and ability to make you feel comfortable are exactly what we want every customer to experience. We'll be sure to share your kind words with Amanda. We're honored that her service has given you confidence in Nebroo as you continue exploring your options. Thank you for considering Nebroo—we truly appreciate your trust!
Karen B.
Posted
Had a problem that I wrote to the company. I received an answer with details instructions how to correct the problem. It worked and was not complicated. These hearing aids work great.
Response from Nebroo· Aug 12, 2026
Thank you for sharing your experience! We're glad our team was able to provide clear, detailed instructions that resolved the issue quickly and easily. Even better, we're thrilled to hear that your Nebroo hearing aids are working great! Thank you for choosing Nebroo and for your positive feedback. We truly appreciate your support!
Edward J. H.
Posted
Thanks to Marianne at Nebroo, I am getting my refund. THANKYOU!!!
Response from Nebroo· Aug 12, 2026
Thank you for your kind feedback! We're so glad to hear that Marianne was able to assist you with your refund. We'll be sure to share your appreciation with her. Thank you for giving Nebroo a try, and we truly appreciate your feedback!
Tony W.
Posted
Reg was knowledgeable, polite and very helpful. Took care of my issue quickly. Much appreciated!
Response from Nebroo· Aug 12, 2026
Thank you for your kind feedback! We're delighted to hear that Reg was knowledgeable, polite, and helpful, and that he was able to resolve your issue quickly. We'll be sure to share your appreciation with him. Thank you for choosing Nebroo!
