Net32Reviews of net32.com

Response from Net32· Sep 30, 2024

Hello Kathleen, We appreciate you bringing this to our attention. We are always looking for ways to improve our website and product information. We will consider adding the dimensions of the boxes to the product description. We offer a 30-day money-back guarantee if you'd like to return the item, we'd be happy to process a refund for you. Please reach out to our customer service team and they will assist you with the return process.

Response from Net32· Sep 30, 2024

Hello Leda, We understand your frustration with the ultrasonic tip. We strive to provide high-quality products and apologize that your experience did not meet your expectations. We offer a 30-day money-back guarantee if you'd like to return the item, we'd be happy to process a refund for you. please don't hesitate to contact us at [email protected] or (800) 517-1997 our customer service team will assist you with the return process.

Response from Net32· Sep 27, 2024

Hello flytba, We sincerely apologize that you did not receive the correct items, and we understand your frustration. This is not the experience we want for our customers. Our team will be reaching out to you directly to resolve this issue. Please feel free to share any additional details with us so we can make things right. Thank you for your patience, and we appreciate the opportunity to address this.