Average
47 reviews
ChaserzzPending closure.
Chaserzz (nordicway.shop) has 47 customer reviews on Consumer Courier, with an average rating of 3.3 out of 5.
47 approved reviews, newest moderated first
Mr F.
Posted
As per other reviews, I ordered an ice bath gor a xmas present on 8th December and it didn't arrive. Tried to make contact with NordicWay but they don't have a telephone number and the 3 emails associated with this company don't work.
Mike H.
Posted
The place is a scam! Don’t not order with them! Take your money and both email addresses are fake. Nationwide is currently investigating the fraud! Ordered an ice bath and thermometer on the 30/11 still no sign of it! DO NOT ORDER I REPEAT DO NOT ORDER Update 10/01/25: Nationwide confirmed the company was not legit. Also name has been change on Trustpilot to Chaserzz when it’s still Nordicway
Simon H.
Posted
False advertising. Lid not as described and just an elasticated cheap cover which collapses in when it rains, along with any debris etc. Contacted them twice to resolve before leaving feedback and they don't even bother to reply. Avoid this company
Tim B.
Posted
The usual low quality drop-shipped crap from China. Split down the seam before even filling it up. No response from customer service or contact page. Avoid.
Elizabeth
Posted
Avoid this rubbish company! Similar experience to many others. Rubbish company and when you try and contact them radio silence! Order a thermometer, never worked properly, tried to contact them within 2 weeks of receiving it and have had no response! Scam artists, avoid at all costs!
Stuart P.
Posted
Avoid at all costs! same as other reviews the icebath I ordered wouldn’t inflate so I recorded it and submitted the video to customer services they responded saying they would replace it since then it’s been radio silence, I’ve sent multiple emails asking for the replacement or a refund and not a single response back!
Jenny C.
Posted
Bad thermometer. It has never worked right. I wrote them an email and they asked me to take a picture of it. I wrote them back telling them it doesn’t turn on. I’ve written many more emails with no response. Go with The Pod Company instead of Nordic Way. Very disappointed!
laura J.
Posted
Never received my ice bath ordered on 3rd July. Sent 4 emails now response. Finally got through to customer services who informed me yodel had delivered it and they would contact me back to sed where it had gone with photo evidence. Still waiting for a call. I've left 3 or 4 voicemails as it's a mobile number only. So no item and no refund not even a call. I'm going to continue ringing daily until I take it further. Awful company
