normanlamps.comReviews of normanlamps.com

Very responsive and helpful with questions submitted before ordering.

My order was ready and waiting for me when I arrived.

Very Good, thanks

I placed my order and the sales person who worked with me was excellent. Very patient and helpful with technical information/responses to my questions. I received the order on the time frame as promised. So far I was very happy. When I took the package home that evening I installed the smallest replacement bulb (F8T4 in the lamp holder and it did not illuminate. I was baffled, and I inserted it into another similar size lamp holder and it did not work in that one either. I put in the older bulb that was functioning and it did work. I then tried another of the 4 bulbs that I had ordered and two worked and then I found one more that did So, out of the four F8T4 bulbs I had ordered two did not function. By the way, I tried everything to make sure it was not just the lamp holder or my technique in positioning the bulb into the socket holder. Nope, the two bulbs simply did not work. The 2 F22T4 bulbs both worked when installed. I then opened the F26T4 and discovered that I had ordered the wrong size and I needed an F24T4 that was my mistake. I called Norman the next day and spoke to an associate and he was helpful and said he would call me back to work on reship. I wanted to return the two bulbs that did not work and receive functional replacements and also exchange the F26T4 for F24. He never called back and I have to call again to straighten this out.

Items arrived way ahead of schedule. Working great so far

Excellent service. Quicker than expected shipping. Would gladly do business with again.

Very easy to work with, shipped my bulbs within 1 day. Answered my email within 10 min!

These guys always take care of our needs, no problems.