Novonode is a game hosting provider best known for powering the largest FiveM communities. When you buy from Novonode, you don't just get a server; you get the tools you need to succeed: a network you can depend on, features that add real value, and support that's there when it matters most, day in and day out.
Novonode (novonode.com) has 207 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
Also known as
novonode.com
Website
novonode.com
Category
Gaming
Location
Allentown, Pennsylvania
Listed on Consumer Courier
2026
About these reviews
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
I've been a customer for almost 7 months now, got the best experience ever among all the hosting services i tried. I've experienced no downtime so far and the control panel is very neat. You can get each and every information about the server you are being hosted precisely. The prices are very affordable too, I 100% suggest novonode if you're looking for budget hosting and
Response from Novonode· Jan 18, 2023
Anirudh,
Thank you so much for the kind review! It has been a pleasure to assist you. If you need anything, we'll be here to help!
Thanks,
Novonode Management
YD
Yarin D.
Posted
Best Hosting!
Good and loving service!
Fast and cheap storage, thank you Novonode
Response from Novonode· Jan 17, 2023
Yarin,
Thank you so much for the kind review! It has been a pleasure to assist you. If you need anything, we'll be here to help!
Thanks,
Novonode Management
BE
Benzitczo
Posted
That is very useful
That is very useful, excellent, and my support for you is great, I really like it.
It is useful discord hosting and excellent vps.
Response from Novonode· Jan 17, 2023
Benzitczo,
Thank you so much for the kind review! It has been a pleasure to assist you. If you need anything, we'll be here to help!
Thanks,
Novonode Management
LI
Lifeline
Posted
...the support was really helpful, chill and funny...
I've met novonode through discord and decided to try it since it looked good and affordable since I lead a community and the demand for modded minecraft was high. Not only were the servers easy to setup, the panel was easy to navigate and get started with.
Just today I wanted to upgrade from budget hosting to premium hosting and the support was really helpful, chill and funny (believe it or not). It was seamless and easy.
If you ever need a minecraft host, VPS host or whatever, use novonode.
Response from Novonode· Jan 12, 2023
Lifeline,
Thank you so much for the kind review! It has been a pleasure to assist you. If you need anything, we'll be here to help!
Thanks,
Novonode Management
BE
Benji
Posted
Great support team and good performance
I have been using them for over 8 months now. I have never had any serious issues with them and whenever i needed any help the support team was always very quick and very helpful.
Response from Novonode· Jan 12, 2023
Benji,
Thank you so much for the kind review! It has been a pleasure to assist you. If you need anything, we'll be here to help!
Thanks,
Novonode Management
MI
Mike
Posted
Servers are awesome and really decent.
Love how the prices are set. Love the help and support I receive when needed fast and responsive. Thank you to all the ladies and gents at novonode, you are the best! They are very professional and I see this company growing.
Response from Novonode· Jan 7, 2023
Mike,
Thank you so much for the kind review! It has been a pleasure to assist you. If you need anything, we'll be here to help!
Thanks,
Novonode Management
DL
Dmitrijs L.
Posted
Great hosting provider
Great hosting provider, reliable with good support and many features to explore at a convenient price. It's better to contact support via discord to resolve any of your issues
Response from Novonode· Nov 5, 2022
Dmitrijs,
Thank you so much for the kind review! It has been a pleasure to assist you. If you need anything, we'll be here to help!
Thanks,
Novonode Management
RG
Rg
Posted
Poor Refund Policy, No Buyers Remorse
I had purchased a server back in March, and was charged like normal. I pay for 3 months in advance (quarterly) I had then requested cancellation on September, but was told I cannot be refunded for the months that I had not had service (October, November, December). They had also cancelled my service, and refused to refund me. I am out of service, out of my money, and the support team is complete garbage. Do not deal with this host, they will take your money and not provide good service.
Response from Novonode· Nov 3, 2022
Hello Raymond,
By using services rendered by Novonode, you automatically agree, without exception, to all clauses listed within the TOS. If you do not agree, you must cease use of the service immediately.
It's unfortunate that you don't care about our Terms of Service, as you stated in our livechat, since you did agree to them by using services rendered by us. As mentioned to you in the support session, we have a 72 hour full refund guarantee, but this does not apply to service renewals. As such, you are unfortunately not eligible for a refund.
Your immediate cancellation request on October 9th is not how we deal with refund requests. This is stated in the TOS. When a service is requested for cancellation, our system automatically processes an immediate cancellation, or processes an end of cycle cancellation at the end of the cycle.
We do not offer money back for unused months in a quarterly billing cycle. If we did, we would just be allowing anyone to buy a big package such as 12 month, then cancel it whenever they wanted to get the discounted cost.
You state that you're out of your service and money, yet in your support session, which was taken care of before this review was written, we offered to, and did re-instate your service for the rest of the billing cycle. This was a resolution that you were accepting of.
According to my records, other than the live chat today where you requested our staff to ignore our TOS, you've not had any interactions with our support team so I'm not quite sure why you're calling them garbage. If anything, it's a positive indicator when staff act in accordance with the publicly visible TOS.
We're also not sure why you've said this experience happened on October 20th when the interaction took place today?
If you feel this merits further discussion, you're welcome to reach back out via livechat or Discord and ask for me. I would be happy to discuss.
^
MR
