Bad
15 reviews
NY Vape Shop Online offers FREE USA Shipping on ALL Orders. Buy vapes, smoking pipes, herb grinders, stash containers, and other stuff you would expect from a smoke or vape shop, and we're online and ship fast for free right to your door!
NY Vape Shop (nyvapeshop.com) has 15 customer reviews on Consumer Courier, with an average rating of 1.3 out of 5.
15 approved reviews, newest moderated first
Jeanne💃 and R.
Posted
I ordered a couple of items from NY vape shop and they never sent them to me after charging my credit card. Their support email never answers back. Very disappointed! don’t buy from NY vape shop.
Paul K.
Posted
I agree with all the other similar experience with non-working vapes and zero ability to contact and no response when E-mailing. Bought 2 vapes and neither worked at all. Supposed to return by 30 days and I can't get address. Out 80 bucks. Rip-off
Mary Kontur Y.
Posted
My vape never worked properly. I emailed to ask about an exchange. Months later I get a reply and then weeks later they said if I’m sure there is an issue with the vape I can return it and they will send me a new one. Months later. No apologies. I have to pay to ship it. I feel like I got scammed never buy from them again.
Rock T.
Posted
My box mod says over time and it wont go back to the main screen how do i get back
Terry
Posted
On September 4, 2021, I purchased two items from NY Vape Shop as replacement parts for a vape I have. The parts did NOT fit. I used the "contact us" on their website to find out how to return the parts for a refund. I did this at least 6 times and heard NOTHING back. I also emailed them on 6 occasions, and here too, heard nothing back. I used their return policy on their website and returned the items with a tracking number via the USPS. It was delivered on October 1. Here too, heard NOTHING back and have NOT received a refund. I found their number and started calling, left several messages as the number immediately goes to voice mail, NO ONE EVER ANSWERS their phone. At this point I'm contacting my bank to reverse the charges. Because I am the customer at my bank and NY Vape is NOT, I know with copies of the emails I sent, the screen shots of their "contact us" messages I sent and proof of the return delivery information my bank will reverse the charges.
Mark T.
Posted
They took my money. customer service will not contact me.. a count your losses and move on situation.. DO NOT shop here
randy
Posted
Ordered a product online in July 2021 and never received what I paid for. I’ve sent numerous emails and never received a response or my product. They don’t have a number listed so that you can call and speak with a person for help. It’s October and I still have not heard anything or received my product. NY Vape Shop is a scam!!!! Take your business elsewhere and make sure they are reputable before you make a purchase.
Elia O.
Posted
Please do not buy from nyvapeshop. They will not honor their return policy. Look somewhere else or check them out in the better business bureau or ratings before buying. Ask questions if you are a newbie vaper because if you end up not being satisfied with a vape shop product such in this case, you will pay for shipping and handling for returns and they will not refund you, they instead will want to give you a replacement on an item you already lost trust in. These vaping businesses like the above mentioned making people lose trust in all others. No wonder it will be difficult for all to maintain a good reputation of when one vaping products business takes advantage of people.
