Odd SoxReviews of oddsoxofficial.com

Response from Odd Sox· Jul 10, 2023

Our apologies for your experience. While we understand how important receiving your order is, you messaged us stating that you provided an incorrect delivery address AFTER you were notified it was scanned delivered. Each of your messages was responded to within 12hrs, with you responding back to us, indicating that you were receiving our responses. During these messages, we outlined what would need to happen and you were provided the information necessary to submit the claim so that you would be reimbursed. After each of our exchanges, you would open up another new email thread or chat, where each of those was responded to and redirected you to the original email thread. Overall, it's the buyer's responsibility to provide the correct ship to address or at the very least let us know that a mistake was made before it gets delivered. Even though it's much harder to handle these situations once they are delivered, we do have some recourse actions we can take and you will find that you were provided the necessary steps needed to get your refund processed. To date, we have not seen you take any action to obtain your refund.