OllnyReviews of ollny.com

Light string had some failing and flickering LEDs after 2 months of usage. Support was great, they sent me a new one.

Hi my name is Robert from Glasgow and I just want to leave a comment on here expressing my sincere gratitude to the after sales team of Ollny.i was in need of a replacement adaptor / plug for the festoon lights we had purchased for our pergola. I was immediately contacted by the after sales team who advised me some tips to check for first before once I had fone these without hesitation i was sent a fulll replacement of the lights and plug All through I have had what I would call John Lewis’s top notch after sales service restoring my faith in online shopping Thank you so much Ollny I would recommend you to anyone 👍🔥⛩️💡💡💡💡

We have enjoyed our two sets of light all through the Holidays. We have used them a lot! One set stopped working. We were so happy to have this set so quickly replaced with no fee. The support from the Amy was outstanding. I highly recommend the Oliny company! Bridget

We received an 800 LED light set and there were a few broken wires when unpacked. I emailed customer support and after a few emails to resolve the issue, Ollny replaced the entire set with a new set within a few days. We didn't even have to send the broken set back which I thought was great! It had a warranty that covered this and the staff was very friendly, efficient and professional. The new set was installed and is working fine! We will order more when needed in the future. Keep up the great work!

Very responsive customer service. I bought a number of their LED light strings from Amazon and two of them failed within a month. None of the recommended user actions worked. However once I highlighted the problem with their customer support team they were brilliant and replaced the faulty products within days. Thanks to Jessica in particular.

I have been pleased with my solar string lights purchase from Ollny. The product is as described. I had an issue with my charger, and their customer service department was quick to reply and remedy my problem.

Very good handling of a warranty case. Fast and friendly communication.

Ich habe Mitte Dezember eine 15m-Lichterkette bei "Ollny" erworben. Nach Abschluss der Weihnachtsdekozeit im Januar 2026 funktionierte das Steckernetzteil nicht mehr. Der "Ollny"-Kundenservice reagierte nicht nur sehr schnell, kompetent und freundlich, sondern sendete mir umgehend kostenfrei ein neues Ersatz-Steckernetzteil zu - obwohl die Garantiezeit bereits weit überschritten war. Herzlichen Dank für den tollen Service.