HOBO Data Loggers & InTemp Monitoring Solutions Reviews | Read Customer Reviews of onsetcomp.com

HOBO Data Loggers & InTemp Monitoring Solutions Reviews | Read Customer Reviews of onsetcomp.com

HOBO Data Loggers & InTemp Monitoring Solutions reviews

1,166 approved reviews, newest moderated first

john H.
Posted Apr 30, 2021
the last couple times i have ordered…
the last couple times i have ordered from you guys i received the materials with in a couple weeks. this order i placed on 4/2/21 and it wont ship till 5/10/21 not happy about that but i still need the monitoring equipment. the fact that you ask for a revue before delivery with this far out of a delivery date is why the ratting is low.
Response from HOBO Data Loggers & InTemp Monitoring Solutions· May 10, 2021
Hi John, We apologize for the extended lead times. The team working your order did what they could to expedite your ship date. We do value your business and are doing everything we can in these time to meet demand. Your feedback is appreciated and taken very seriously as we continually strive to improve. Sincerely, Justin
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Nicholas T.
Posted Apr 30, 2021
Still waiting for product....
Still waiting for product....it’s been a month.
Response from HOBO Data Loggers & InTemp Monitoring Solutions· May 10, 2021
Hi Nicholas, Thank you for your feedback. We apologize for the delay in shipping your order. We value every customer and are working hard to reduce the lead times for our products. Sincerely, Justin
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Gus Y.
Posted Apr 29, 2021
Prompt delivery just for me
I needed one additional water level logger on short notice for a groundwater monitioring project. They were out of stock at the moment, but Onset hustled to come up with one for me before my site visit. Much appreciated.
Response from HOBO Data Loggers & InTemp Monitoring Solutions· May 3, 2021
Hi Gus, Thank you for taking the time to post this review. I am glad we were able to get you what you needed when you needed it. We look forward to doing business with you again in the future. Sincerely, Justin
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Christine C.
Posted Apr 26, 2021
Great Customer Service
Fast shipping, everything accounted for. Great customer service.
Response from HOBO Data Loggers & InTemp Monitoring Solutions· Apr 27, 2021
Hi Christine, We appreciate your taking the time to let us know of your positive experience with our service. Our goal is to make every customer happy! Sincerely, Justin
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Brian
Posted Apr 12, 2021
Prompt response, excellent product
I really appreciate Cindy helping to expedite my order! I got the datalogger just in time for my needs. It works great, and the software they provide is very comprehensive. Thanks!
Response from HOBO Data Loggers & InTemp Monitoring Solutions· Apr 27, 2021
Hi Brian, Thank you for taking the time to post this review. We are proud of our customer service team. I will pass on your compliments to Cindy. Sincerely, Justin
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Ralph P.
Posted Apr 7, 2021
Fast shipping.
Fast shipping.
Response from HOBO Data Loggers & InTemp Monitoring Solutions· Apr 27, 2021
Hi Ralph, Thanks for your positive feedback. We value our customers. Sincerely, Justin
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Matthew B.
Posted Apr 5, 2021
Excellent help in exceptional times
The team at onset worked with the accelerated schedule and large order I needed for my experiment. They were patient, responsive, and informative.
Response from HOBO Data Loggers & InTemp Monitoring Solutions· Apr 27, 2021
Hi Matthew, We are glad to hear of your positive experience working with our customer service team! Thank you for taking the time to post this review. I will pass on your feedback to the team and look forward to working with you again. Sincerely, Justin
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Marco B.
Posted Apr 5, 2021
I ordered the data loggers three weeks…
I ordered the data loggers three weeks ago and I have not received them yet.
Response from HOBO Data Loggers & InTemp Monitoring Solutions· Apr 27, 2021
Hi Marco, We apologize for the delay in shipping your product. We are experiencing longer than normal lead times. We did our best to expedite your order. Sincerely, Justin
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