HOBO Data Loggers & InTemp Monitoring Solutions Reviews | Read Customer Reviews of onsetcomp.com

HOBO Data Loggers & InTemp Monitoring Solutions Reviews | Read Customer Reviews of onsetcomp.com

HOBO Data Loggers & InTemp Monitoring Solutions reviews

1,166 approved reviews, newest moderated first

Brandon
Posted Mar 1, 2019
The software NEEDS to have much more…
The software NEEDS to have much more customization options. Need to be able to maintain a default setting so that all the detached, attached coupling columns don't download every time without having click on them every time, customized header labeled (truely) - can add your own names but then HOBO feels the need to attach additional stuff to them. This additional stuff plays havoc inside a database. The Windows 10 driver need to be fixed - continue to have to unplug and plug cable in to re-connect to sensor. Windows 10 has been out more than enough time to get this figured out. Batch processing (and reg processing) - need to be able to keep the system in UTC without having to change computer times. A better file system that allows command line to access the raw files. I better stop now..
Response from HOBO Data Loggers & InTemp Monitoring Solutions· Mar 21, 2019
Thanks for taking the time to let us know how you feel. Your comments have been forwarded to the product management and software teams. We consider customer feedback a critical component of our product enhancement, and product development processes. While we obviously can’t do everything for everybody, please be assured that your comments have been read by the right people here, and the features you requested will be prioritized along with the other customer and internal requests we get to change how the software behaves. If you want specific feedback, or to provide us with more information that could help us to speed up the decision to implement a certain feature, please work with the Sales Applications team. We are listening! Sincerely, Gregg
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Craig
Posted Feb 27, 2019
They were knowledgeable and very…
They were knowledgeable and very helpful in selecting the product I needed.
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SL
Posted Feb 25, 2019
The Hobo temperature logger arrived…
The Hobo temperature logger arrived when and as expected. It was easy to set up and deploy in the field. So far, our experience with this product is excellent.
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Blanca F.
Posted Feb 20, 2019
Easy to order and received on time
Easy to order and received on time. Instructions are easy to follow! Thanks!
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Travis W.
Posted Feb 20, 2019
Didn't ship in accordance with paid…
Didn't ship in accordance with paid shipping expectations. Required additional parts for connectivity not fully explained during sale and seemingly upsold software I did not need.
Response from HOBO Data Loggers & InTemp Monitoring Solutions· Mar 4, 2019
We are very sorry your experience was not up to par. We try our best to highlight the needed equipment in the right places on our website, but obviously we fell short of making this an easy purchase for you. As a result of your feedback, we conducted a website review of the products that require such additional items, and have made several changes in order to make the required items more visible. We also have sales and customer service staff here to help answer questions and make sure you order the correct equipment, but we agree that the website should be clear enough to minimize the issues you encountered, without having to call us. Thank you for this feedback and hopefully we’ll have the opportunity to meet and exceed your expectations in the future.
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Joe M.
Posted Feb 17, 2019
My first year I could only view every…
My first year I could only view every three hours now I am ecstatic I can view in 10 increments with wireless sensors placed in different areas around grove. Awesome product
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Benjamin M.
Posted Feb 15, 2019
Got two of the Pendant MX Temps
Got two of the Pendant MX Temps. Good shipping time and easy setup. App seems reasonably well organized too. Gonna be using them to collect some data on a small farm. I think they are gonna be great.
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Jeremy D.
Posted Feb 11, 2019
Was Lost when Trying to purchase a data…
Was Lost when Trying to purchase a data logger but Eileen Sandherr was super helpful
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