Martin Q.
Posted
Quick service
Quick service. I had a problem and it quickly resolved when doing the online chat. It was painless
Average
483 reviews
Optiontown is a pioneer in the world of travel options. Our vision is to develop unique and innovative travel options that help to optimize value for both travelers and travel providers. Built using our patented technologies, our revolutionary product portfolio includes the Upgrade Travel Option (UTo, pronounced as 'You Too'), the Empty Seat Option (ESo), the Flight Pass Option(FPo), the Flexibility Reward Option (FRo), the Multiple Booking Option (MBo),the Preferred Flight Option (PFo), the Preferred Seat Option (PSo), the Lounge Access Option (LAo) and the Extra Baggage Option (XBo).Our unique technologies are based upon concurrent optimization for travelers and travel providers. Our optimization approach concentrates on the overall value for the parties involved rather than simply on a specific product or service.Visit https://www.optiontown.com/jsp/MTP/MTP_About_Us.jsp
Optiontown (optiontown.com) has 483 customer reviews on Consumer Courier, with an average rating of 3.5 out of 5.
483 approved reviews, newest moderated first
Martin Q.
Posted
Quick service. I had a problem and it quickly resolved when doing the online chat. It was painless
Violet M.
Posted
Do not waste your money!! Extremely disappointing. Despite issues with their partnership with Kenya airways, they will not refund my money neither will they provide tickets. Pure scam. Avoid
Angela L.
Posted
I have been unable to redeem my tickets on Kenya Airways. Customer service is unresponsive. I am looking at legal options to get a refund. Highly disappointed.
khalid S.
Posted
excellent . Mr jeffery is help me alot to reschdule my flight
Jeff
Posted
Cust care (roger.williams) was very helpful and gave suggestions to cater to my booking needs with such a short notice of my flight plans. Was able to successfully purchase my tickets thanks to him.
LPG
Posted
Very accommodating and helpful. Was able to extend the use of my flight pass.
Ega M.
Posted
Even though it took me a while to get connected I got a very good information for all my questions from representative called Victor. My advice is to focus on one customer and respond quickly to the question and move to the next one instead of making a client wait nearly 10 minutes for every questions to get answered. Thank you
Lucy M.
Posted
The staff are very helpful and responsive.