Michael H.
Posted
terribly over complicated and do not…
terribly over complicated and do not respond to requests for help, gave up in the end.

Average
16 reviews
OurPass is the fastest one-click checkout for digital commerce in Africa. Our goal is to simplify the online and offline purchase process and reduce unnecessary long-entry forms for shoppers, ultimately boosting revenue for businesses.
OurPass (ourpass.co) has 16 customer reviews on Consumer Courier, with an average rating of 3.4 out of 5.
16 approved reviews, newest moderated first
Michael H.
Posted
terribly over complicated and do not respond to requests for help, gave up in the end.
SB
Posted
Highly frustrating!!! Phoned Our Pass and they could not find my account despite me calling them 10 minutes ago when they found my account! Also could not put me through to someone else or a line manager. The fact that you have to use the same device or some files are too large or that you are asked to provide front and back for your ARC, yet on your phone it only accepts one image! The fact that Our Pass is not friendly to those whose first language is not English... Get with the times!
Peace Chikodinaka E.
Posted
I recommend this app to all persons particularly business owners. Ourpass has the most effective and efficient team and there response time to challenges is highly commendable. Kudos Guys
Response from OurPass· Jun 29, 2022
Thank you so much for the feedback! We highly appreciate it :D
PELUMI A.
Posted
You are a scammer, you hold people money without any means of communication, doing silly upgrade without informing customer before, they didn't have customer care number, they didn't treat their customer well..... They are buch if scam❌❌❌❌, Nigerian should abstain
Response from OurPass· May 28, 2022
We completely understand your frustration and thank you so much for reaching out to us with your feedback. As we understand it, You made a transfer into your OurPass wallet but you didn’t receive it yet. On our end, our finance team checked and the transaction was recorded on our end. However, we couldn’t locate the sender’s account information. For our engineers to locate that transaction to credit it into your wallet, we need the sender’s account details. That's how we would be able to locate your transaction and credit it into your wallet. If you could check back with your sender because we're sure they will have an account number associated with it, we will be able to immediately credit that transaction into your OurPass wallet or even reverse it back if you'd like. You can share these details to us at [email protected] or via WhatsApp at +2348090565661.
NDUKWE O.
Posted
It has been difficult recently making use of Ourpass. It is either enter your BVN, also if you are Male,female or any other. After, it will keep rolling. This was not the case before now
Response from OurPass· Jun 7, 2022
Hi, thank you so much for reaching out to us. We would like to directly reach out to you to understand what we can do to improve our experience. Please expect an email/call from us soon :)
ABIOLA ABIODUN ADEBAYO S.
Posted
Interesting idea. Need more upgrade!.
ADEX A.
Posted
Pace setting
ISRAEL N.
Posted
Great user interface
Response from OurPass· May 19, 2022
Thanks a lot for the positivity! We really appreciate it!