Average
6,717 reviews
Overstock.com is listed under Furniture Stores.
Overstock.com (overstock.com) has 6,717 customer reviews on Consumer Courier, with an average rating of 3.0 out of 5.
6,717 approved reviews, newest moderated first
Debbie
Posted
Overstock corrected the coupon on my purchase after working with customer service.
Response from Overstock.com· Oct 24, 2026
We are glad our team resolved the coupon issue. Thank you for sharing your positive experience with us.
Amy W.
Posted
This purchase was a gift for my daughter and granddaughter. They loved it.
Response from Overstock.com· Oct 24, 2026
We are absolutely delighted to hear that your gift was such a big hit with your daughter and granddaughter. Thank you so much for sharing your wonderful feedback with us!
Barb H.
Posted
Came quickly, no damage to the box and delivery driver placed chairs in my garage so I didn't have to move it.
Response from Overstock.com· Oct 24, 2026
We're so pleased to hear that your chairs arrived quickly and in perfect condition! It is wonderful to know that our delivery driver went the extra mile to place them safely in your garage for you.
Lisa B.
Posted
This sofa console table came in a box that looked like it was thrown around. The marble top was cracked in a “Y” shape pattern. It was extremely heavy for me to handle but I persevered, put the legs on on then managed to turn over and get upright only to be extremely disappointed. Customer service was very good but repacking and getting it outside for pick up was a chore. Ordered another option from Kohl’s because returning if need be would be much easier.
Response from Overstock.com· Oct 11, 2026
Thank you for bringing this to our attention. We are sorry to hear your item did not arrive in the condition expected. Our team would like to help resolve this for you. Please contact our Customer Support team directly at [email protected] with your Order # or email address associated with your account so we can review your concern and assist you as quickly as possible.
JaaCee
Posted
I still haven’t received my order. The eta was 10/7, today is 10/10. It’s saying it’s in transit but UPS still doesn’t have the package only a lobe has been created. I called customer service and they told me they would send a message to the warehouse but it would take 48 business hrs to respond, and Monday is a holiday. This is annoying.
Response from Overstock.com· Oct 11, 2026
Thank you for your feedback. We are sorry to hear your order did not arrive as expected. We understand how frustrating delays can be. Our team would like to help resolve this for you. Please contact our Customer Support team directly at [email protected] with your Order # or email address associated with your account so we can review your concern and assist you as quickly as possible.
Carolynn L.
Posted
Perfect pouf! Color is glorious - green thank you!!
Response from Overstock.com· Oct 24, 2026
We are so glad our green pouf brought such beautiful color to your home. Thank you for the feedback!
Vicky
Posted
Overstock experience overall was ok but the chair's cushion was damaged. Customer service was ok and directed me to the company's customer service. The company couldn't replace the cushion and credited me back some money to help cover the cost of a replacement piece of foam. All in all ended ok with me being out of pocket for the cushion and doing the work to cut and replace. I won't ever buy that kind of item again online!
customer
Posted
Ahead of schedule, thanks!
Response from Overstock.com· Oct 24, 2026
We are so pleased to hear that your order arrived ahead of schedule! Thank you so much for sharing your wonderful feedback with us.
