Average
6,717 reviews
Overstock.com is listed under Furniture Stores.
Overstock.com (overstock.com) has 6,717 customer reviews on Consumer Courier, with an average rating of 3.0 out of 5.
6,717 approved reviews, newest moderated first
William M.
Posted
Product was received on time and without damage. Product is beautiful. Waiting for installation!
Response from Overstock.com· Oct 24, 2026
We are delighted to hear that your order arrived promptly and in perfect condition. We hope you absolutely love the finished look once the installation is complete!
customer
Posted
Never using overstock again. I had to pay for a return.
Response from Overstock.com· Oct 11, 2026
Thank you for taking the time to share your experience with us. We are sorry to hear we did not meet your expectations regarding your return. Your feedback is important, and we appreciate the opportunity to learn from it as we continue to improve our customer experience.
customerTommy M.
Posted
The product looks cheap doesn’t fit I want a refund
Response from Overstock.com· Oct 11, 2026
Thank you for sharing your feedback. We are sorry to hear about your concern regarding the item received. Our team would like to help resolve this for you. Please contact our Customer Support team directly at [email protected] with your Order # or email address associated with your account so we can review your concern and assist you as quickly as possible.
Carole D.
Posted
Great selection of high quality rugs at value prices. In addition, it was easy to return one item that did not fit as expected.
Response from Overstock.com· Oct 24, 2026
We are delighted to hear that you enjoyed our wide variety of premium rugs and found our return process to be smooth and hassle-free. Thank you for sharing your wonderful feedback with us!
customer
Posted
My order was canceled with no explanation. Worse my money was not fully refunded as the items were on sale.
Response from Overstock.com· Oct 11, 2026
We sincerely apologize for the unexpected cancellation of your order and for the frustration caused by the refund. We have confirmed the mattress and the bed were fully refunded.
Lance-Sue S.
Posted
It was on sale and my 1st buy on a big rug on the internet. Never know what you're going to get. It's beautiful and matches our decoder beautifully.
customer
Posted
Received a table that needed to be assembled. Upon the final stages of assembly it became apparent that a piece with a manufacturing defect would be prominently visible on the table. Overstock.com would not replace the table or send a replacement part (table out of stock), and would not refund me fully unless I returned the table. That would take hours of disassembly, not to mention I would never be able to fit it back into the box to ship it back. Given that it was a manufacturing defect, I felt I should have been given a refund without having to return the table. As it is I will give the table away while as it is unusable to me like this, but still have paid for it.
Response from Overstock.com· Oct 11, 2026
We are truly sorry to hear about your experience with the table. We completely understand how disappointing and inconvenient it is to assemble an item only to find a defect. You can reach us at [email protected].
Doreen B.
Posted
I ordered for the first time and it was easy and quick. My rug came in a few days. Is beautiful and exactly what I wanted!
Response from Overstock.com· Oct 24, 2026
We are thrilled to hear that your very first ordering experience was so quick and easy. It is wonderful to know that your new rug arrived in just a few days and is exactly the beautiful addition you were hoping for!
