Average
6,717 reviews
Overstock.com is listed under Furniture Stores.
Overstock.com (overstock.com) has 6,717 customer reviews on Consumer Courier, with an average rating of 3.0 out of 5.
6,717 approved reviews, newest moderated first
Laura H.
Posted
You canceled my order and didn’t tell me.
Response from Overstock.com· Oct 6, 2026
We appreciate your feedback and sincerely apologize the purchase was cancelled. Your sheet set was fully refunded.
Linda
Posted
When I received my item, one piece was broken. I am giving this 5 star review because of the excellent customer service I received when I called to report the damage. The point of my delight rests with the Customer Service team. The rep was courteous, apologetic and knowledgeable. The customer service is as important as the sale. Thanks for the way this was handled.
Response from Overstock.com· Sep 27, 2026
Thank you for acknowledging our team's efforts and your kind words!
Judy B.
Posted
This was one of the easiest purchases I have made online. The garden fence arrived in record time. I love how easy it was to install.
Response from Overstock.com· Sep 27, 2026
We're so happy to hear that your garden fence arrived quickly and that you found the online purchase and installation process so easy! We appreciate your wonderful feedback.
Gail
Posted
The shoes are great! Communication, not so good but remedy, good! Ordered shoes and paid for faster ship. Didn't hear or get follow up emails. So I finally called and found out they called for ok on my charge. They lied and had never called me nor left a message! So then I okayed the sale and they shipped one day! They were only a day late in the shipment as a result. Thanks for the remedy but thank goodness I had called! If they said they had called me, why not a follow up for a big first order? Great customer service!
Response from Overstock.com· Oct 4, 2026
Thank you for sharing your feedback with us, and we are happy to hear that you love your new shoes.
customer
Posted
Status Delayed and customer service is unable to follow up
Response from Overstock.com· Oct 8, 2026
Thank you for your feedback. We are sorry to hear your order did not arrive as expected. We understand how frustrating delays can be. Our team would like to help resolve this for you. Please contact our Customer Support team directly at [email protected] with your Order # or email address associated with your account so we can review your concern and assist you as quickly as possible.
Shoe L.
Posted
Ordered a luxury pair of shoes, they were verified new, and . . . THEY ARE and they are gorgeous! Happy dance! Fast shipping too! Thank you!
Response from Overstock.com· Sep 27, 2026
We are absolutely thrilled to hear that your luxury shoes arrived and are everything you hoped for! It's wonderful to know you're doing a happy dance, and we're glad the shipping was fast.
dan M.
Posted
Well packaged, well delivered
Response from Overstock.com· Sep 27, 2026
We're so pleased to hear that your order was well packaged and delivered smoothly! Your positive feedback is truly appreciated.
Gail Jones C.
Posted
The product I got was so small that it wouldn’t fit a toy bathroom! I hav to pay to return it and I am an unhappy customer.
Response from Overstock.com· Oct 5, 2026
Thank you for your feedback. We regret the sizing issue and return fee concern. Your bath math set was refunded on 09/29.
