Davan, J.
Posted
Terrible machine return did not arrive…
Terrible machine return did not arrive in working order also not machine I thought order
Response from Oxygen Concentrator Store· Apr 18, 2025
Thank you for your feedback, Joseph. We're sorry to hear that your experience didn’t meet expectations. After reviewing your order and speaking with our team, we confirmed that the model you received was the one selected during your original purchase conversation. When you reported an issue with the machine, we promptly offered a free exchange to make things right. While we understand you chose to return the unit instead, we respect your decision and appreciate the opportunity to assist you throughout the process. Should you need support in the future, we’re here to help.