Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store reviews

10,527 approved reviews, newest moderated first

Alter, J.
Posted Apr 8, 2025
Very pleased with the Oxygen…
Very pleased with the Oxygen Concentrator. Works excellent. Extremely pleased with the sales manager. The only issue we have found is the 7 foot Cannulas furnished are too soft. The tubing sidewall is not strong enough, and kinks very easily especially where it connects to the Concentrator, and prevents flow of oxygen coming out - tube was pinched shut.
Response from Oxygen Concentrator Store· Apr 22, 2025
Thank you for the kind words, Judy! We’re so happy to hear that the concentrator is working well for you and that your experience with our sales team was excellent. We’re sorry to hear about the tubing issue—kinking can definitely be frustrating. We do offer firmer cannula options designed to resist kinks, especially near the connector. Please feel free to reach out, and we’ll be happy to recommend a more suitable option for you. If you ever need anything else, feel free to reach out—we’re here to help!
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Martin, D.
Posted Apr 8, 2025
Very helpful and knowledgeable
Very helpful and knowledgeable. Got equipment fast!!
Response from Oxygen Concentrator Store· Apr 22, 2025
Thank you, Diane! We're so glad to hear everything went smoothly and that you received your equipment quickly. If you ever need anything else, feel free to reach out—we’re here to help!
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Shirley
Posted Apr 8, 2025
Cost too much for less!
My last OxyGen battery I purchased 1 year ago cost about $80. This one *for a new machine) cost overv$400, is smaller and soes not last as long. They did a follow up call and were very disappointed in the low rating....so I found another battery from Inogen (on Amszon) for $299. I may buy from Amazon next time. Still shocked by the price!
Response from Oxygen Concentrator Store· Apr 10, 2025
Hi Shirley, thank you for sharing your feedback. We understand pricing is a concern, and we’d like to clarify that while our prices may sometimes be slightly higher than those from the manufacturer, they reflect the comprehensive service and support we offer—before, during, and after your purchase. But we are unsure of where the $80 price is coming from. Our sales manager did reach out in an effort to help resolve the matter and provide clarity, and we genuinely appreciate your communication with us. If there's anything more we can do, please don’t hesitate to contact us at 877-303-9289. We’re always here to help!
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Jim C.
Posted Apr 8, 2025
Sales person very nice and professional
Sales person very nice and professional
Response from Oxygen Concentrator Store· Apr 22, 2025
Thank you, Jim! We're happy to hear you had a great experience with our sales team. If you ever need anything else, feel free to reach out—we’re here to help!
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Kelchak, K.
Posted Apr 8, 2025
Dave helped me out with returning my…
Dave helped me out with returning my concentrator for repairs. I had to buy a spare one for when it has to go in for yearly checkups. But 2 to 8 weeks for someone who's life depends on oxygen, for repair is a long time. I think this company should have spares to give us to use, for when they have to be sent in, that we return upon delivery of our equipment. Otherwise it's a great company.
Response from Oxygen Concentrator Store· Apr 22, 2025
Thank you for your thoughtful feedback, Karen. We're glad Dave was able to assist you, and we completely understand your concern about repair turnaround times. Your suggestion about loaner units is a valid one and something we’ll certainly pass along to our team for consideration. We always recommend keeping a backup oxygen solution on hand for situations like these, just to ensure there's no interruption in your therapy. We truly appreciate your trust in us and are here to help however we can.
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Ann
Posted Apr 7, 2025
Excellent service for a home oxygen…
Excellent service for a home oxygen concentrator and portable oxygen concentrator 🥰
Response from Oxygen Concentrator Store· Apr 22, 2025
Thank you, Ann! We're so happy to hear you had an excellent experience with both your home and portable oxygen concentrators. If you need anything else, feel free to reach out—we’re here to help!
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Dan D.
Posted Apr 7, 2025
My Imogen G5 stopped working last week
My Imogen G5 stopped working last week. Contacted support at American Medical Sales, they offered me a couple of ways to repair or replace. One being to send in for repairs with a lead time of 2 to 3 weeks or they offered a certified replace option which I choose. My newly refurbished unit arrived via UPS. The driver gave me the new one and put the old one in the same box, sealed it up and it was sent back on the exchange...Very seamless option. Highly recommend American Medical Company for sales and service...Dan
Response from Oxygen Concentrator Store· Apr 22, 2025
Thank you, Dan! We’re so glad to hear your experience was seamless and that the certified replacement option worked well for you. We appreciate your recommendation and are always here if you need anything else!
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Golon, M.
Posted Apr 5, 2025
Nick took order Friday night arrived…
Nick took order Friday night arrived Sat afternoon
Response from Oxygen Concentrator Store· Apr 21, 2025
Thank you, Maryruth! We're so glad Nick was able to assist you and get your order to you so quickly. If you ever need anything else, feel free to reach out—we’re here to help!
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