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Pack Mule Reviews | Read Customer Reviews of packmule.com

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Manufacturing
Pack Mule

Pack MuleReviews of packmule.com

3680 Chestnut St, Scottdale, Georgia

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4.9

Excellent

572 reviews

Pack Mule4.9

Reviews572 About Contact

About Pack Mule

We know that our customers depend on us to provide equipment and support that is vital to the success of their mission critical operations. For this reason, we are dedicated to serving them with the very best products and service. We measure our success by the feedback our customers provide rather than by our profits. Although our customers tell us we already provide the best products, warranty, and service, we are constantly trying to do better. But don’t take it from us, please read what our customers say.

Pack Mule (packmule.com) has 572 customer reviews on Consumer Courier, with an average rating of 4.9 out of 5.

Also known as: packmule.com
Website: packmule.com
Category: Manufacturing
Location: Scottdale, Georgia
Listed on Consumer Courier: 2026

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
The company replied to 1% of reviews.
Most recent review: February 2025.

How we calculate scores

Rating breakdown

5 star94%
4 star5%
3 star0%
2 star0%
1 star1%

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Contact & location

packmule.com
[email protected]
3680 Chestnut StScottdale, GA 30079

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Pack Mule reviews

572 approved reviews, newest moderated first

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Harley S.
Posted May 9, 2018
5star
Very professional
Report
David H.
Posted May 9, 2018
Recommend This Company
Everything was easy starting from ordering to delivery of the Pack Mule
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Carol S.
Posted May 8, 2018
The entire experience was top notch!
The entire experience was top notch! Follow up phone calls, which were friendly and informative, alerted us to the entire process from beginning to end. Very good experience all the way around!!
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Jeff H.
Posted May 4, 2018
Excellent customer service.
Excellent customer service.
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Kevin C.
Posted May 3, 2018
Had to get parts
Had to get parts. They were very helpful. Thanks
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William M.
Posted May 3, 2018
Very helpful and parts arrived as…
Very helpful and parts arrived as expected with the ETA provided!
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Phil H.
Posted Apr 27, 2018
Excellent Customer Service with timely…
Excellent Customer Service with timely confirmation of orders.
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Scott H.
Posted Apr 27, 2018
I am writing this because they asked me…
I am writing this because they asked me to. Now that may seem irrelevant but the fact that they took the time to even call me (yes on a telephone) puts them miles ahead of any other company! AT&T, Amazon and Automation Direct to name a few send automated emails. Not very personal especially when I specifically ask to have someone call me and they do not! PAC mule called me in regards to an $80 order. Either they are real bored or really do care about customer satisfaction.
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