Poor
97 reviews
Paperspace (YC W15) provides a revolutionary new way to access limitless cloud computing resources, on any device. Paperspace offers a range of products powering everything from virtual desktops for businesses, high-end workstations for VFX studios...
Paperspace (paperspace.com) has 97 customer reviews on Consumer Courier, with an average rating of 2.7 out of 5.
97 approved reviews, newest moderated first
Richard
Posted
When I set up my payment method they directly charge my credit card with 8.27€ even though I didn't asked for anything. This service feels really unsafe to use since I don't know what I'm paying for.
Wingless
Posted
Total trash. Worst service on market for sure
kai M.
Posted
You pay and they shut down yor services for nothing... i lost half month of subscription because now my master card is fraudulent... if you need to work without issues... go elsewere... and no, my prepay mastercard is not fraudunent... edit. it is the second time they sut down my service... terrible experience!
Az2.
Posted
Charge your credit card without notifying you and do not respect their billing dates. Run!
Xavier R.
Posted
**Be aware Paperspace has no option to cancel your subscription**. There is only an option to deactivate your account, but says nothing about if this cancels your subscription and all further payments. I would avoid this company and look for an alternative. I recently found out they had been charging me for over a year without me noticing. I had to report my card as stolen to my bank in order to ensure they could not charge me any longer.
Daniel D.
Posted
The Staff are friendly and helpful but ther service and product is just dog ****, my machine crashes about 6 times a day this is after using the service for 4 months aprox, it feels like someone else has an input with a mouse constantly and programs just close themselves, not to mention the random restarts, I was advised to upgrade and now the service is worse, programs I had running will not work and the way they input a remote mouse is almost unstable , it works on half or less of the programs i tried. If you add in random restarts of machines and the almost clock work disconnection (about twice an hour for 6-12 secs) Honestly the whole thing is a F-in joke, choose someone else
Mieszko M.
Posted
Images not updated. Frequent outages (every couple of days, to daily), from minutes to hours. Unresponsive customer support. First time I've reported an outage they've replied half an hour ago that machine is offline so they are closing the issue. Was I supposed to keep it up and get billed until support will find time to START assessing the issue? The second time there was no answer at all. Perhaps they are cheaper but VMs show much lower performance compared with similar AWS instances.
Trista C.
Posted
Always provide good quality notebooks and fast after-sale feedback.
