Jens A.
Posted
Fraud
My credit card company informed me of 3 transactions. I did not order anything. Stay away.
Response from Passes· Aug 12, 2024
Hi! Please email us at [email protected] to get this sorted. Thank you!

Poor
60 reviews
Passes™ is a creator commerce and monetization platform, offering creator-entrepreneurs a suite of digital tools to grow their brand through engaging with their fan community. Through powerful, safe-for-work channels, Passes™ allows creators to unlock recurring revenue, deepen fan relationships, and monetize sustainably—creating premium experiences that give fans exclusive access to the creators they love, all in one platform.
Passes (passes.com) has 60 customer reviews on Consumer Courier, with an average rating of 2.2 out of 5.
60 approved reviews, newest moderated first
Jens A.
Posted
My credit card company informed me of 3 transactions. I did not order anything. Stay away.
Response from Passes· Aug 12, 2024
Hi! Please email us at [email protected] to get this sorted. Thank you!
Enchanted C.
Posted
There's a handful of good creators but 95% of accounts are run by bots or 3rd party chatters in a foreign country. The green dot is online pretty much 24/7 and they constantly spam you, enticing you buy content. They keep notes of you, your spending habits, and any personal information you may have shared. They use this info to manipulate you and play on your emotions. They also price things higher for frequent buyers. This should be illegal imo. There is also no quality control whatsoever. A lot of the content is recycled content from other platforms like Fanfix. Some of the content is even publicly available on Instagram or VSCO for free... they literally do not care, as long as someone is dumb enough to buy it. Creators will also go out of their way to hide what they're actually selling. They purposely do not include preview pics and use vague descriptions. Custom content is also a joke, you will pay upwards of $300 for premade pics. And if you're lucky enough to actually get something custom, it will be resold to someone else. There is absolutely no buyer protection whatsoever. It's only a matter of time before these platforms are hit with a class action lawsuit. Save your money and stay away! *UPDATE LATE 2024/EARLY 2025* I was subscribed to creator who used to sell good content for cheap, they opted to switch to a scam management company that impersonates the creator. I've emailed customer service back and forth to no avail. They don't admit to any malpractice and refuse to refund me. I outlined exactly what my issue was and how it was resolved in the past and Alice from customer support has been ignoring my emails for weeks! Forgot to mention, I've been getting unsolicited messages from accounts I've never interacted with. And you can't read the messages unless you follow or subscribe... further proof of fake accounts that are baiting engagement.
Jontrell M.
Posted
This company is a true scam. I tried to purchase a monthly subscription and they charged me 300 dollars, which is the cost of the yearly. I spent a week trying to get a solid reply on how to get a refund but they told me I never purchased anything. I sent invoices, bank details every bit of proof I had. They ignored it. On top of that they cancelled my subscription and then tried to charge me another $300 TWICE! Fortunately my card was locked so it didn’t go through. When I brought this up to customer service they essentially told me it should matter because it didn’t go through??? What??? Worst experience ever please stay away guys.
Matt
Posted
I'm just wondering is this site a scam or not because I'm seeing some people are saying it is so what one is it please help me out
Angel
Posted
I've heard the creators are most likely just bots and passes employees. Some of the reponses are extremely sus. They all use "haha" in every post. Even if they are real creators what are you really paying for? The subscription tiers are overpriced. Example Livvy charges $300 a month for her vip tier. Even if you dont sub to a creator their prices for content are ridiculously high. Want to pay $85 for 2 pics? How about $150 for a 10 second video? Spoiler alert. The content you're paying for are pics and vids the creators have saved on their phone that they unload on unsuspecting customers. Avoid this scam and just follow your favorite creators on regular socials. They'll post the same content for free.
Brian
Posted
This is a scam. You're sending DM's to bots and people in the company who are pretending be the creators. The site is super janky too. It's very low budget. I created 3 accounts and the DM responses are the same. So I came here to investigate and after looking through their reviews you'll find that some of them work for the company. Don't bother.
THARINDU R.
Posted
Worst customer support
Response from Passes· May 30, 2024
I'm sorry to hear about your experience. We're committed to consistently improving. Although we didn't hear back from you when requesting further information to look into your specific issue, we'd be more than happy to assist in the future at [email protected]. Thank you.
Eva
Posted
Had a problem with a fan running into a few issues. Contacted customer support, and they solved it within the hour. Always very responsive and very helpful