Great
137 reviews
PasspackPasspack is an enterprise-class credential management platform serving teams and organizations worldwide that need to protect their digital access simply, securely, and affordably.With over 300,000 users protecting more than 8 million credentials across six languages and active expansion into European, Asian, and international markets, Passpack is a global company on a growth trajectory. Our strategic partnership with Hennge, a leading Japanese cloud security provider, reflects the enterprise-level trust we've earned as well as the standards we hold ourselves to.We built Passpack exclusively for businesses. That focus shapes everything: our product roadmap, our pricing model, and the way we think about our customers' compliance obligations. SOC 2 Type II certified, GDPR and CCPA compliant, and continuously improving. 2026 brought a redesigned platform, a growing team, and new features our customers requested.In business for over 12 years. A 28-day free trial so you can be confident before you commit. A 99.9% uptime SLA because your team can't afford downtime. Transparent pricing with no hidden add-ons.Security. Productivity. Compliance. Built for business from the ground up.
Passpack (passpack.com) has 137 customer reviews on Consumer Courier, with an average rating of 4.0 out of 5.
137 approved reviews, newest moderated first
artiko
Posted
I like how easy to use passpack, however the browser must always be in max mode(full screen) if not I cant see detail of item I clicked, would be great if passpac support common window mode. linux pop os have tile mode which I often use.
Response from Passpack· May 17, 2024
Hi There, thank you for your feedback, we continue to look at UI/UX improvements and have noted your comments. Best regards, Decker G Team Passpack
Camille L.
Posted
I love how easy, affordable and user-friendly Passpack is!
Response from Passpack· May 2, 2024
Hi Camille, thank you for your feedback, it's very important to us and look forward to continue delivering this level of satisfaction. Best regards, Decker G Team Passpack
Jana
Posted
no mobile app stars are difficult to activate does not sort by alphabet or labels
Response from Passpack· May 1, 2024
Hello Jana, thank you for our feedback. A mobile app is on our development plan for 2024. Our current focus is a major upgrade to the UI/UX. This is a segue to your other points, though, currently, there is a sort function by label in the drop down and on the stars and alphabet please contact us at [email protected] to learn more as we have not seen an issue. Best regards, Decker G Team Passpack
Bernd
Posted
Proper sizing for a reasonable price. When there are security issues they take effective and preventive actions. But, sometimes loading takes a bit long and searching is not efficient.
Response from Passpack· May 1, 2024
Hello Bernd, thank you for your comments. Our no.1 priority is security. On loading and searching points, we our working hard on a significant upgrade to the UI/UX that will address these. We trust this will improve your experience. Best regards, Decker G Team Passpack
C. A.
Posted
I'm a subscriber from nearly the very beginning, years back. For some reason the current version feels slow. Especially on the sign in you sometimes get the impression that it's stuck. The GUI could be better, but I can only compare to the old version. Before you could share passwords with free accounts, but that's no longer possible. Of course there is no such thing as a free lunch. I will keep on using it because I have so many passwords in it and 18 dollar per year is still OK for what you get in return.
Response from Passpack· May 1, 2024
Hello Chris, thank you for your feedback and being a loyal and valued customer for so many years. We have not seen slow sign in issues but the comments on the GUI are well taken. We are currently working on a major Ui/UX upgrade and it will be great to get your feedback when released. As a previous V7 user you might see some familiarity! There was the ability to share with two others for the basic plan, but with less functionality than our current Teams Plan.Best regards, Decker G Team Passpack
Jean
Posted
A convenient and secure way to store my passwords.
Response from Passpack· May 1, 2024
Hi Jean, thank you for your feedback and we will always be committed to providing this experience for you. Best regards, Decker G Team Passpack
Kristy
Posted
I've been using Passpack for years for my business and it keeps all my passwords safe and secure and in one easy location.
Response from Passpack· May 1, 2024
Hello Kristy, thank you for your comments and being a loyal customer. We continue to invest in adding functionality as we mutually grow our businesses. Best regards, Decker G Team Passpack
Erin B.
Posted
I've used passpack for years. Customer service is very responsive.
Response from Passpack· May 1, 2024
Hello Erin, thank you for your feedback and being a loyal and valued customer. Your comment regarding customer service is very much appreciated, we have made investment in this area since 2022, I will pass this on to the team. Best regards, Decker G Team Passpack
