Excellent
172 reviews
PassportRenewal.comPassportRenewal.com provides online expedited passport services in as little as 24 hours. You can complete your entire application from your home or office and have your documents securely processed.
PassportRenewal.com (passportrenewal.com) has 172 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
172 approved reviews, newest moderated first
Frank
Posted
Passport Renewal was everything one could hope for in an online passport service. Every step was done with diligence and attention to detail. We were able to track the process virtually right up until the passports arrived at our door.
Response from PassportRenewal.com· May 31, 2021
So wonderful to read. We appreciate your business and hope that you have a great travels. Fun adventures to you and all.
Luis R.
Posted
Started the process November 4th and received passport Dec 19th. 45 day process. Not bad when you consider everything that's going on right now with covid-19. However length of time isn't why I dinged them 2 stars. I'll ding 1 star because they never got back to me on a ticket inquiry and I'll ding another star because I did not receive my additional passport card that I paid like 30 dollars extra to receive along with the passport. Not sure if this is a seperate mailing or what but I did not receive it and I will be inquiring about that. I want a refund for the card if they can't get it for me.
Karine R.
Posted
Excellent! The time they tell you is respected and they keep you up to date EVERY STEP of the way. GREAT service.
Response from PassportRenewal.com· Dec 7, 2020
Karine, Thank you so much for the kind review and the 5 star rating. We greatly appreciate you and your business.
Paola M.
Posted
It allows you to have many options, it is very good !!
Response from PassportRenewal.com· Nov 20, 2019
Paola, Thank you so much for the 5 star review. We appreciate your business.
Bill W.
Posted
Super fast, fully automated, and very intuitive. This is better than doing it yourself with the gov't.
Response from PassportRenewal.com· Jan 15, 2020
Bill, Thank you so much for the 5 star review. We appreciate your business and wish you safe travels.
Matthew L.
Posted
Myself and my partner both recently renewed our passports online. We simply took a photo on our mobile phone with a white wall at the back of us and emailed it to the passport office, it was very simple and cost affective as we did not need to pay £6.00 each in a booth. The same day we posted our old passports to them. We were very impressed to receive both of the new passports back within just one week. But we were more impressed with the updates and contact we received throughout the process, we had an email to say they had received the old passports, an email to say our new ones were being processed and then another email and a text message to say it had been sent out to us. The whole process was very easy, I would definitely recommend using this service. Hats off to whoever put this system in place and to the staff who work with in this department for such a fast turn around. M. Lucas Derby
Response from PassportRenewal.com· Aug 20, 2019
Matthew, Thank you so much for the wonderful words of appreciation. We are always humbled when a customer takes the time to not only thank us but provide a detailed account of their experience. We are grateful for your business and wish you safe travels.
smithphi
Posted
Applied online on Monday pm and posted the old passport to them. Got the new one back this morning (Thursday) -3 days start to finish including postal time. Big impovement on the system 10 years ago
Response from PassportRenewal.com· Aug 23, 2019
Thank you so much for the 5 star review. We greatly appreciate your business and wish you safe travels.
Aakash M.
Posted
The customer service was amazing and I like about the part is that they were very gentle. I trust this company and they are amazing.
Response from PassportRenewal.com· Aug 23, 2019
Aakash, Thank you for the glowing recommendation and feedback. We appreciate the 5 star review and your business. Have a great trip.
