BGK
Posted
Excellent Customer Service
I was receiving substandard customer service from my prior provider. Cynthia Fitzpatrick exceeded my expectations in making sure that I was taken care of. Customer service was beyond excellent.

Excellent
127 reviews
Patient Care Medical provides catheters with the latest technology. Catheters designed and engineered for greater comfort and ease of use.Our Catheter program is designed to ensure that your catheter needs will always be accommodated. Products shipped directly to you!Features of the program include:“No hassle” ordering and monthly or quarterly auto-ship re-ordersYour own personal Customer Care RepresentativeFree and discreet shippingWe work with your physician to ensure you’re receiving the right product for your needsWe handle everything including billing to your insuranceIs your co-pay causing a financial burden? We may be able to eliminate itOvernight shipping of emergency catheters
Patient Care Medical (patientcaremedical.com) has 127 customer reviews on Consumer Courier, with an average rating of 4.9 out of 5.
127 approved reviews, newest moderated first
BGK
Posted
I was receiving substandard customer service from my prior provider. Cynthia Fitzpatrick exceeded my expectations in making sure that I was taken care of. Customer service was beyond excellent.
Jeremy
Posted
Customer service is top notch. After 20 years to have people that actually listen is so nice.
Response from Patient Care Medical· Feb 11, 2020
Jeremy, Thank you for the kind words. We appreciate your business very much!
Russel S.
Posted
I am extremely impressed with Patient Care Medical's customer service. I received excellent assistance from Nick. He helped me with getting my doctor's prescription, keeping me informed, making sure my supplies were sent to me and on time. I had some difficulties and Nick went above and beyond my expectations. Thank you.
Ermil R.
Posted
Lara Stewart has been absolutely wonderful. She went above and beyond to be sure we were taken care of.
Ken C.
Posted
Laura the sales girl that I talk to is fantastic she was very helpful and knowledgeable and always responded when she said she would
John L.
Posted
WE are extremely pleased with the professionalism Lara Stewart showed in helping us transition from a medical supply company we were unhappy with and transitioning to your company. The transition was smooth and very prompt and we received my husbands supply's quickly. Lara assured us that good customer service is very important to your company and she proved it. Thank you for having such a dedicated employee. John and Vickie Legel
Karla C.
Posted
Great customer service, friendly employees, speedy delivery and very professional!
Mark K.
Posted
Lara was very nice and knowledgeable. She deserves 5 stars for her service.