Great
745 reviews
PatioHQSince 2016, PatioHQ offers innovative products featuring quality craftsmanship to enhance our customers’ enjoyment of the outdoors. We think you will find the everyday prices on our website to be very competitive for high quality outdoor furniture and made in the USA cushions. We hear all the time that our prices are too good to be true, what’s the catch? There’s no catch, we don’t spend millions of dollars on marketing and we are online only which alleviates overhead costs, those savings are passed onto the customer. You may also customize individual pieces and furniture sets with our vast offering of beautiful, durable outdoor fabrics to truly make each piece your own.
PatioHQ (patiohq.com) has 745 customer reviews on Consumer Courier, with an average rating of 4.2 out of 5.
745 approved reviews, newest moderated first
Mike
Posted
Totally unresponsive to phone calls and emails. What is up with that? Did receive what i ordered; however, it took more than two months. Made a call to leave another voicemail on a sunday night and someone answered. I received our replacement cushion the next week
Lisa M.
Posted
Very helpful customer service
Response from PatioHQ· Apr 15, 2025
Hi Lisa, thank you for the review and happy that you're happy! PatioHQ
Horn
Posted
Love our new cushions. They arrived sooner than I anticipated and are more comfortable than I anticipated. Thanks you!
Response from PatioHQ· Apr 15, 2025
Hi Horn, thank you for the review and happy that you're happy! PatioHQ
Victoria C.
Posted
The deep seat cushions are absolutely beautifully made, the material is lovely and I am very happy my with my custom order. The problem I had was, I could not get into the website to see shipping status, shipping took over a month, and I had to call a few times to see when my item would be shipped. Kenneth was absolutely wonderful on helping me expedite the shipping process that seemed to sit in the warehouse and having the cushions arrive soon after our conversation.
Response from PatioHQ· Apr 15, 2025
Hi Victoria, thank you for the review and happy that you're happy! PatioHQ
Joe F.
Posted
Great product. great customer service, much cheaper that in many stores we looked at
Response from PatioHQ· Apr 15, 2025
Hi Joe, thank you for the review and happy that you're happy! PatioHQ
Pam T.
Posted
The customer service could not have been better. I was a little nervous initially with the dimensions and color choice of my cushion, but the gentleman on the phone was so helpful and suggested I take pictures of the room so he could help me with my color choice. When I did finally place my order, the cushion was actually done two weeks earlier then predicted so I was able to get it in place before my renters moved in. It was a wonderful experience.
Response from PatioHQ· Apr 15, 2025
Hi Pam, thank you for the review and happy that you're happy! PatioHQ
Kevin K.
Posted
Great prices and service!
Response from PatioHQ· Apr 15, 2025
Hi Kevin, thank you for the review and happy that you're happy! PatioHQ
Michael K.
Posted
My pillows arrived quickly and are exactly what I was expecting them to be.
Response from PatioHQ· Apr 15, 2025
Hi Michael, thank you for the review and happy that you're happy! PatioHQ
