Paw Print GeneticsReviews of pawprintgenetics.com

They send email when the samples are received, quick results, great communication

I was so glad that Paw Print Genetics was at the show I was attending. The Paw Print associate had a cheek swab and took the sample in minutes. Paw Print was offering a discount at the show, so we were able to take advantage of the savings and get more of my dog's testing done! We had the results in a couple of weeks!

Order took to long.

Lafora tests are much easier through Paw Prints. Previously we used Laboklin. Whole blood of at least 1ml was needed, which means pups are 12 weeks old by the time the results come out. And it was double the price per test. Also shipping is a problem. With Paw Prints the cost is lower, we could gather the samples at a few days old and because it is dried blood en swobs shipping was a lot easier. All the required documents were supplied with the test order. We had no issues. And being from South Africa this is rare. The results for the first pup was also available 4 days ahead of ETA.

Your customer service was excellent. All my questions were answered and I received prompt call backs when needed. I will continue to use your service, and am hoping that you can speed up the turn-around time which is the only reason I did not give you a higher review.

Good turn around time and communication

The purchase process was easy and the discount code for multiple dogs was appreciated. I received the test kits and the instructions for collection were clear and concise. Once I sent the samples, the website provided an estimate of time for when the results would be ready. My dogs’ results were ready two days before the estimated date. The reports are easy to read and interpretations are well explained.

I love all the information you send with your results it helps kennels who are just starting understand everything. It was a little slow this time however i understand that happens.