Kyle B.
Posted
The customer officer was really slow…
The customer officer was really slow answering my questions on the chat. and his englush was not very good either.
Poor
56 reviews
Paxumbank is listed under Banking & Money.
Paxumbank (paxumbank.com) has 56 customer reviews on Consumer Courier, with an average rating of 2.4 out of 5.
56 approved reviews, newest moderated first
Kyle B.
Posted
The customer officer was really slow answering my questions on the chat. and his englush was not very good either.
Sip J.
Posted
Hm I find some fees expensive. I don't like to spend too much on additional costs.
Andrew P.
Posted
Had to call 5 times to get my problem fixed.
Kil M.
Posted
One of my transfers to a Paxumbank account took longer than usual and I don't understand why, hope will never happen.
Kye S.
Posted
When I called for assistance, they just repeated the things they already have sent me in the email. But after a while I called back and got my problem resolved.
Emma H.
Posted
Other fees are ok, but I had to pay 85 dollars for a paper account statement via courier.
Teresa J. N.
Posted
Easy to use app, I remember though that it crashed once, which delayed my payment.
Freddie B.
Posted
Not very supportive customer service team, but otherwise I'm pleased.