customer
Posted
AMAZING
AMAZING! I was very new into looking for an ESA and they helped me so much and now I can live happily with my ESA dog!
Response from PDS Center· Oct 2, 2020
Thank you for your business!
Excellent
2,458 reviews
PDS Center is listed under Pet Stores.
PDS Center (pdscenter.com) has 2,458 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
2,458 approved reviews, newest moderated first
customer
Posted
AMAZING! I was very new into looking for an ESA and they helped me so much and now I can live happily with my ESA dog!
Response from PDS Center· Oct 2, 2020
Thank you for your business!
Vicke
Posted
Edit: after PDS responding to my review, I was not shocked when they again did not respond to my follow-up email-- that they asked for. They only respond to reviews so that it looks like they are doing something. Often they blame the customer or try to discredit the complaint. In their response to my review they stated that they didn't have anything in the system for me other than the original order and the letters they sent to me. I gave them ALL of the information I could in a new email and received nothing, again. Now my landlord thinks I've been stalling and behaving suspiciously. Thanks for causing more problems. I'm going to have to move because I can't afford to board my dog anymore, much less gamble on paying another ESA company. If all you need is a piece of paper, they can do it! But if you require anything more than that, including customer service, don't waste your time and money. Original Post: I chose PDS because they promised to compete the additional HUD paperwork. It's been over a month since my order. I have left 4 messages and an email. Only 1 person actually asked me about anything but blew me off when I told her that I did recieve my letter, but my housing paperwork from my landlord was not filled out and returned. Not a single person I talked to/left a message with could tell me ANYTHING. Literally nothing. 2 of them didn't even ask for my phone number to call back. Btw the number for "my doctor" doesn't connect to her office. They have never even heard of her. I've had to board my dog for a month to keep from getting evicted. The letter doesn't count for anything in Michigan if you don't have housing documents filled out. Either complete the documents or refund my money.
Response from PDS Center· Sep 25, 2020
Hi Vicke, Can you please email [email protected] After searching the system we only have your order form and your PDF documents that were sent to you. We do not see any additional information needed. We are sorry this has happened and we want to make it right. Please email us as soon as you can so we can get this straightened out. Thank you! PDSC
customer
Posted
Great company everything is self explanatory on the site easily maneuvering.
Response from PDS Center· Oct 2, 2020
Thank you for your business!
customer
Posted
Quick and efficient!
Response from PDS Center· Oct 2, 2020
Thank you for your business!
customer
Posted
It was really fast to get the approval and easy.
Response from PDS Center· Oct 2, 2020
Thank you for your business!
Clemente
Posted
would recommend.
Response from PDS Center· Oct 2, 2020
Thank you for your business!
customer
Posted
Great, expedient service.
Response from PDS Center· Oct 2, 2020
Thank you for your business!
customer
Posted
The letter was well detailed and covered every aspect of all that was needed to make sure my Emotional Support Animal was accommodated and fairly treated. 10/10 would recommend
Response from PDS Center· Oct 2, 2020
Thank you for your business!