Eric K.
Posted
This is a horrible product
This is a horrible product. It left my hair very orange and copper. Customer service told me to leave iton longer and that made it worse. Stay away.

Average
157 reviews
PearWood is a premium hair care brand redefining what at-home color maintenance looks like. Our flagship product, a hair dye shampoo, is engineered for both men & women who refuse to choose between healthy hair and vibrant color.
PearWood (pearwood.com) has 157 customer reviews on Consumer Courier, with an average rating of 3.1 out of 5.
157 approved reviews, newest moderated first
Eric K.
Posted
This is a horrible product. It left my hair very orange and copper. Customer service told me to leave iton longer and that made it worse. Stay away.
BONIFACIO/MARY ROSE F.
Posted
I am very happy with results on my hair after using Pearwood 3 times. I keep it longer before washing as it doesn’t hurt my hair. I love the color and I see how my hair is slowly going back to the way it was. Much healthier!!
Michele
Posted
It seems to be working great
Response from PearWood· Oct 23, 2026
Hi Michele! 😊 So glad to hear it’s working great for you. Thanks so much for giving us a try, and we really appreciate the kind words!
Andrea P.
Posted
Terrible customer service and false advertising
Response from PearWood· Oct 23, 2026
Hi Andrea, we are so sorry you’ve had such a frustrating experience with our team. We never want you to feel let down. Please send us a direct message with your order info so we can step in and fix this for you. We truly want to make this right. 💛
Mrs R.
Posted
It make my hair soft after my hair dried from salon every 4-5 week root touch up, the only down side it fade quickly not last for 2 weeks my roots appeared. Overall is very good my hair become healthy
Response from PearWood· Oct 22, 2026
Hi there! We love that it’s doing wonders for your overall hair health, though we totally get how frustrating it is when the color fades a bit too fast. Thanks for sharing your honest thoughts with us — we really appreciate you! 💛
Michael C.
Posted
The fine print of having to sit in the shower because the instructions on the bottle says to let it set in your hair 15 minutes is not practical. There are many more products availalbe on the market that require a third of the time. Noone has time to sit in the shower 15 minutes with product in their hair as it oozes down your face over that period of time. Not a good product.
Response from PearWood· Oct 21, 2026
Hi there, I totally get why waiting 15 minutes feels like a hassle, especially if the product is dripping! Our formula uses gentler ingredients instead of harsh chemicals to color your hair. Because it's free of those fast-acting but strong activators, it just needs a little extra time to fully and safely absorb. Applying it right before hopping in the shower usually makes the wait much easier. We really appreciate your honest feedback! 💛
Breshna H.
Posted
Extremely disappointed with Pearwood’s service. My card was charged on September 24, and I still have not received my product. This delay is unacceptable. Customers deserve timely delivery and better communication. I would not recommend this company based on my experience.
Response from PearWood· Oct 21, 2026
Hi there, I completely understand why you're so frustrated about not receiving your product yet. Waiting this long after being charged is definitely not the experience we want for you. Please email us directly to [email protected] with your order number so we can get this sorted out right away. We would love the chance to make this right. 💛
patti S.
Posted
You have to shake the bottle a lot to mix the color with the shampoo. In doing so, I still had an uneven mix coming out of the bottle. I left it on for 20 min, and it covered well. I chose the light brown because my hair is blonde/grey with light brown undertones. I feel like the color is more of a strawberry brown. But it covered well.. just wish it wasn't so hard to mix. I had to shake it for a long time! I will use it again in 2-3 weeks and see if the color changes a little bit. All in all, I was pleased.
Response from PearWood· Oct 21, 2026
Hi there! 😊 We're so glad the coverage worked out well for you, but totally get the frustration with all that shaking. Getting an even mix can sometimes take a little extra effort, and we're definitely sharing your feedback with our packaging team. As for that strawberry tone, the color often settles and blends out nicely after a wash or two. We hope you love the results even more next time, and really appreciate you giving us a try! 💛