PearWoodReviews of pearwood.com

Response from PearWood· Oct 12, 2026

Hi there, we totally get how frustrating it is when a product doesn't give you the results you hoped for right away. Since the tint builds up gradually, those stubborn grays sometimes just need a few more washes to fully blend in. We definitely want you to be happy with your hair, though. Please reach out our support team at [email protected] so we can step in and make this right for you. 💛

Response from PearWood· Oct 12, 2026

Hi there, we are so sorry your hair turned orange—that is incredibly frustrating and definitely not the result you wanted. We completely understand why you are unhappy, and we are stepping in to fully honor your 30-day money-back guarantee right away. Please reach out to our support team at [email protected] and finally make this right for you. 💛

Response from PearWood· Oct 12, 2026

Hola, lamento mucho que el shampoo no haya cubierto tus canas y la molestia con el color. Entiendo lo frustrante que es terminar con un tono dorado inesperado y las manos manchadas tras usarlo. Definitivamente queremos que estés feliz con tus resultados y tu experiencia. Por favor, envíanos un mensaje directo con tu número de orden para que podamos solucionarlo rápidamente. 💛

Response from PearWood· Oct 7, 2026

Hi there, we're so sorry the application was difficult and that it didn't cover your grays. Putting in that effort only to miss out on the results you wanted is incredibly frustrating. Please reach out to our support team at [email protected] with your order details so we can step in and make this right for you.

Response from PearWood· Oct 5, 2026

Hi Linda, I totally understand why you'd be disappointed with those results. It's really frustrating when grays don't cover well and the color isn't what you were hoping for. Please send us a direct message at [email protected] with your order details so we can get your refund sorted out right away.

Response from PearWood· Oct 6, 2026

Hi Natasha, we totally understand your frustration—it’s super disappointing when a product doesn't give you the results you were hoping for. We're really sorry the email process felt like jumping through hoops, as that definitely isn't the smooth experience we want for you. Please reach out to our support team at [email protected] with your order details so we can step in and easily make this right.

Response from PearWood· Oct 6, 2026

Hi Madison, we are so sorry your hair turned that unexpected color and for the frustrating experience with our support team. Dealing with a color mishap and then getting stuck in an email loop is incredibly stressful, and definitely not how we want things to go. We want to step in and get this sorted out for you immediately. Please send us a direct message with your order details so we can finally make this right.

Response from PearWood· Sep 30, 2026

Hi Kym, we totally get how frustrating it is when a product doesn't give you the results you hoped for. Stubborn grays can sometimes be tricky, or this formula just might not be the best match for your specific hair type. Please send us a direct message at [email protected] so we can figure this out together. 💛